Emilee has also worked in management consulting with Accenture and Mercer, where she coached executives and consulted for organizations around the world focused on building a Human Capital Strategy and Change Management practice and implementing numerous large-scale organizational changes. McDonalds was also recognized in Fast Companys 2021 Brands That Matter and as one of the most relevant consumer brands. They wantand expectMcDonalds to be a force for good. And under Mr. Kempczinskis leadership, McDonalds is committed to delivering on that expectationbeing defined not just by what they do, but how they do it. After a dramatic drop in sales in the early days of COVID-19, McDonalds in September reported its greatest same-store sales gain in nearly a decade in the US market. Executive Vice President and President, International Operated Markets, John Alves Pivot to lunch, I always get the fries. Reggie has worked in a variety of disciplines including supply chain, merchandising, international project management and multiple specialties within human resources. A US Army Veteran, he served as a Supply Sergeant with deployments to Afghanistan and Uzbekistan. John W. Rogers, Jr., the Chairman and Co-CEO of Ariel Investments, introduces award honoree Chris Kempczinski, the President and CEO of McDonalds Corporation October 26, 2022 07:00 PM ET Marc N. Casper, the Chairman, President and CEO of Thermo Fisher Scientific, accepts the CED Distinguished Leadership Award. Speaking during the company's 2017 investor meeting, Kempczinski noted that customers were spending more money at renovated stores. Bethany Tate Cornell joined McDonalds in November 2020 as Sr. Vice President - Chief Learning and Development Officer, leading the talent development strategy for McDonalds internal global workforce and corporate owned restaurants. He was appointed Vice President Finance of the UK business 2008. Voice recognition could be one area to do that. Im excited about all the opportunities for us there. In a press release, McDonalds said Easterbrook, who had been CEO since 2015, violated company policy and demonstrated poor judgment involving a recent consensual relationship with an employee.. Paul Pomroy was appointed Corporate Senior Vice President, International Operated Markets in November 2021, and oversees 12 markets, including Italy and Spain, encompassing more than 3,500 restaurants. You never know exactly what youre going to get back from customers. Previously, Kevin served as McDonalds Chief Financial Officer for more than 7 years, overseeing accounting, internal audit, treasury, tax, global business services and investor relations functions. In July 2015, he was appointed Chief Marketing Officer for the High Growth MarketsSegment, comprisingninemarkets across Asia and Europe. He is a strong advocate of the power of the McDonalds three-legged stool and what can be achieved through collaboration between DL partners, suppliers, and corporate teams. Keeping McDonalds relevant: An interview with CEO Chris Kempczinski. Second, what if youre a loyal customer? Today, McDonalds looks like its on track for a rapid recovery and even, perhaps later this year, robust growth in some of its biggest markets. Married, with 2 children, Holds an MBA from Harvard Business School and a bachelors degree from Duke University, McDonalds Chris is responsible for driving McDonalds growth strategy, Accelerating the Arches, and ensuring that the companys values are embedded throughout the system as the filter through which all our business decisions are made, bringing its corporate purposeto feed and foster communityto life. Emilee has held a variety of leadership roles since joining McDonalds in April 2018, leading critical work to solidify our people-first culture - including redefining our Values and aligning them with our Accelerating the Arches strategy, establishing Global Brand Standards, driving essential modernization efforts, and shaping our Diversity, Equity & Inclusion strategy. I dont think we did enough to embrace how we are a part of culture, Mr. Amid all else thats going on, you recently launched a purpose to feed and foster communities? Subscribed to {PRACTICE_NAME} email alerts. Chris Kempczinski: This is the fun part of the jobto imagine the what ifs. I think about it this way: in the markets that we serve, about 80 percent of the population will go to a McDonalds at least once a year. One of the things that has defined McDonalds over the decades has been our emphasis on diversity, making sure we have a franchisee population that reflects the US population or the global population. He is a born leader who is multi-talented and come across to many of us as a charismatic leader who plays a major impact on the economic success of the Las Vegas Strip. Most recently, he served as President, International Operated Markets, with overall responsibility for McDonalds wholly-owned markets outside the U.S. Joe began his McDonalds career in Strategy and New Business Development in 2002. As the son of a former Belgian McDonalds Owner Operator, Manus first restaurant experience dates back to 1987, when he worked as a crew member at his parents restaurants. And I think were now at a place where weve caught up. By the end of 2019, delivery sales were over $4 billion and we continued to see very strong growth in 2020. We also put the onions actually on the grill as opposed to putting the onions on at the dressing table. Prior to joining VF, he was the Director, Diversity Strategy and Support, responsible for the D&I strategy, reporting, and consultation for all Walmart stores in the U.S. and was a recruiter and D&I leader at Tyson Foods. He began his career in brand management at Procter & Gamble, and also held senior positions at PepsiCo, and most recently at Kraft Foods where he was EVP, Growth Initiatives and President, International. Before stepping into his current role, Jo led the IDL European Business Unit from 2015 until 2018. Prior to joining McDonalds, Emilee was Vice President of Change & Culture at CNA Financial Corporation, where she focused on advancing new go-to-market business strategies, organizational restructuring, implementing a new HRIS, leading the design and move of a new headquarters location, and establishing a new leadership model in line with the purpose and values. Im hoping its going to stick around. In early November, Brunswick Partner Jayne Rosefield, head of the firms Chicago office and Global Consumer Industries Practice, interviewed Mr. Kempczinski. Every time you go to a new organization, you take a risk with that. Bethany is a graduate of Indiana University of Pennsylvania (IUP) and Ithaca College, where she earned a Bachelor of Science degree in education and communications media and a Master of Science in corporate communications and instructional design. There are social issues on which you havent hesitated to speak outfor example, you put out public statements after the killing of George Floyd and after the attack on the Capitol. Ben Houchen and Simon Clarke back Boris Johnson to be Prime Minister. In just four years, he had clearly made a mark. Touring the world with friends one mile and pub at a time; is heavenly gondola open today. Meet our President and CEO, as well as other McDonald's U.S. executive team members who continue to build our legacy and ensure our Golden Arches shine bright. . Im a Filet-O-Fish-no-tartar-double-ketchup guy. A common thing that I will hear from people who are not in the industry is that retails a dead-end job. My very first impression of Chris, and a belief I continue to hold today, is that he is a true values-based leader. They like to show me the latest thing that theyve got on the menu and Ill go with that. In his previous role, John wasManaging Director of McDonald'sSpainfor two years, delivering aperiod ofexceptional results. AP News Summary at 11:20 p.m. EST. Your investments in Drive Thru and digital in restaurants have proven to be fortuitous, even prescient, amid the pandemic. So, we put about $1 billion of liquidity into the system. Our cash flow went down about $2 billion in 2020. Heidi holds a bachelor's degree from Oberlin College in political science and East Asian studies and earned a master's degree in human resources and industrial relations from the University of Minnesota. (Laughs.). What defines McDonald's leadership is the knowledge that from a McDonald's executive to a McDonald's franchisee, corporate leadership strategy matters. Mr. Kempczinski had barely warmed his chair in the job when the pandemic struck, closing restaurants around the world seemingly overnight. She is a Henry Crown Fellow of the Aspen Institute. Ensuring a consistent brand voice is core to his role, working to advance McDonalds business strategy, communicate the companys purpose and drive greater trust amongst stakeholders. You are leaving McDonalds to visit a site not hosted by McDonalds. As Chief Communications Officer at McDonalds, Michael Gonda is responsible for driving integrated communications strategies that focus on protecting and advancing the reputation of the company globally. When youve built your business model on diversity and providing opportunities for everyone, and suddenly a human rights issue comes into the public discussion, it would have been a huge miss for us to not put our voice out there. Senior Vice President, Chief Learning and Development Officer, Catherine Hoovel The more delivery locations you have, and each of our restaurants is a delivery location, the better you can make that experience. Prior to joining McDonalds in 1996, she worked at Ernst & Young for 3 years in their audit practice. When COVID-19 struck, the first thing that we wanted to do was put some immediate liquidity into the system. Everybody has a clear sense of it. President and Chief Executive Officer at McDonald's Corporation 1y . Not any of the other sauces; just straight-up ketchup. Reggie began his career at McDonalds in November 2020. So I wanted, right from the start, to emphasize and refresh the core values that define who we are as a company. Ray Kroc left a legacy. She lives in Chicago with her husband and three children. John began his career with McDonalds in 2003 as Marketing Manager for Portugal. In this role, Manu oversees the companys Data Analytics, Digital Customer Engagement, Global Marketing and Global Restaurant Development and Restaurant Solutions teams, creating a more authentic and compelling experience at each physical and digital McDonalds customer touchpoint. Mr. Hernandez was calling to ask if Mr. Kempczinski would take over the helm of McDonalds. Response to Chris Hedges. Given your particular focus on those factors, even before you became CEO, its almost as if you saw the pandemic coming. Given your franchise model, how do you ensure during COVID-19 that restaurants can survive the short term and be in a position of strength for the long term?We were lucky in that McDonalds franchisees came into the pandemic in a very strong position. She has also completed Columbia Universitys, Creating & Executing Breakthrough Strategies Executive Program and has obtained her Co-active Coaching Certification (CPCC). Working alongside our talented team, our Board, our franchisees and suppliers, I am committed to upholding our rich heritage of serving our customers and driving value for our shareholders and other stakeholders. After a highly successful tenure, Jill spent seven years outside of McDonalds, building on her deep marketing experience and leading several consumer-focused businesses including Halfords, Marks & Spencer Clothing & Home and Costa Coffee. Everybody has a clear sense of it. Chris is responsible for driving McDonald's growth strategy, Accelerating the Arches, and ensuring that the Company's values are . She leads key initiatives, including digital learning, that accelerate and elevate learner experiences throughout 14,000 US restaurants and restaurants located in 120 countries globally. Heres how we think about it. Its a great flavor improvement on our product. I did spend time up front providing a framework a list of five things to help guide those decisions: Were all in this together. Prior to Boston Scientific Corporation, Desiree served as General Counsel and Corporate Secretary at Boehringer Ingelheim USA, Inc., and General Counsel of the Consumer Group at Johnson & Johnson. The CED discussion series, Leadership in Challenging Times, interviews business leaders about the unprecedented . But then you do have the flexibility locally to add items that you think appeal to local tastes. Given your particular focus on those factors, even before you became CEO, its almost as if you saw the pandemic coming. In July, in response to the killing of George Floyd, McDonalds posted a video titled, They were one of us. How do you view the responsibility of brands such as McDonalds to take a stand on social issues?It all connects to what you stand for as a company. Weve seen our customer service scores go up across the globe. Plenty of things. When I travel abroad, I embrace the hospitality of the franchisee that Im visiting. In Australia, we provided consumer staples; people could go to their local McDonalds to get things like bread, milk, and butter. Freedom within the framework gets back to this point of how the brand stays relevant. Senior Vice President and Chief People Officer, IOM. Senior Vice President, Corporate Controller, Reggie Miller Chris Kempczinski McDonald's President and CEO Learn More Integrity, and doing whats right, is at the core of who he is and how he thinks.. Beyond our leadership platform, we have our five company values, one of which is inclusion. Ive never forgotten that. Amy has eighteen years combined experience in compliance and safety, having previously launched compliance programs at the City of Chicago and DePaul University and served as the Chief Safety and Security Officer for the Chicago Transit Authority. That is our primary responsibility, so we try to stay pretty focused. From there, he moved on to roles of increasing scope and responsibilities that included regional and international leadership such as Vice President & General Manager of the Indianapolis Region and Managing Director, McDonalds Korea. Theres the promise of potentially what youre going to learn but theres also the risk of starting all over. When something in the public discourse is relevant to who we are as McDonalds, and frankly where we would be expected to say something, we should lend our voice. Amid all else thats going on, you recently launched a purpose to feed and foster communities? Notably, as EVP, Chief Information Officer and Global Business Services at Cardinal Health, Brian completed one of the largest SAP implementations in the industry, to drive value throughout the company. Theres nothing more important to my job than making sure McDonalds is as relevant 10 years from now as it is today. Some people feel that McDonalds ought to take a stance on other issues as well, such as fighting obesity and raising the minimum wage. Manu Steijaert As part of McDonalds Global Impact leadership, Jenny McColloch leads the Global Sustainability & ESG team that is charged with designing and managing strategies and partnerships to drive positive impact and purposeful, resilient growth for the McDonalds brand. The context of how I came into the job is important to understand: it was very much a values-based situation. She drove the democratization of learning building the Boeing Digital Campus providing digitally accessible learning and micro certifications through partnership with Degreed.com reaching 51K active global users. With a loyalty program, do we welcome other people to ride on the same loyalty chassis? Catherine was McDonalds Chief Accounting Officer from October 2016 to 2021. Whether youre the CEO or youre working a fry station, if you fail to live up to the values, then you cant stay in the system.. So dine-in will still be important, but I think takeaway channels, like delivery, drive-thru, and order ahead with curbside pickup, will stay elevated for the foreseeable future. As President and CEO of McDonalds, Chris leads the millions of dedicated McFamily members who help create delicious, feel-good moments for everyone. As Vice President, Strategic Alignment and Chief of Staff for the Office of the CEO, Mark works closely with McDonalds senior leaders to drive the brands most significant strategies and accelerate growth across 39,000 restaurants in more than 100 countries. When you took on the role, quickly establishing values as a central theme of your leadership, was there a sense that McDonalds needed its values updated?I think its precisely because McDonalds had a very strong core set of values that the issue with my predecessor was as traumatic for the company as it was. fries? Were building on our strong foundations to ensure we have long-term success. The biggest decision that I was most proud of, that was also most critical, was not trying to make all the decisions here at headquarters, but pushing those decisions out into the markets, while giving our leaders in the restaurants who were closest to the situation the flexibility to make the decisions. I wanted to make that set of expectations very clear at the beginning of my tenure so that this was not a moment to reconsider what we stood for. Amy joined McDonalds Corporation in 2011 where she leads McDonalds compliance strategy globally and is responsible for administering McDonalds compliance program, including anti-corruption initiatives, stakeholder engagement, due diligence and compliance investigations. As a member of the McOpCo Business Unit Leadership Team she was responsible for financial management, portfolio optimization, operational financial consulting and safety risk management. A former security chief for McDonald's is filing a racial discrimination lawsuit against the company and CEO Chris Kempczinski, claiming he was fired for speaking out in a meeting. During this first year, Mr. Kempczinski has proven agile in his role and is firmly focused on the path ahead, having refreshed the companys values over the summer and recently launching McDonalds new growth strategy, Accelerating the Arches. As President of IDL Markets, Jo is responsible for the more than 80 markets in which McDonalds has licensed its franchising rights to strategic partners. As one of the worlds leading brands, McDonalds makes a difference in the lives of people every day. They like to show me the latest thing that theyve got on the menu and Ill go with that. There are people who have been at McDonalds their entire career, who maybe started working in our restaurants who are now in some of the most senior positions in the company or who are franchisees running large patches of restaurant. Jill holds a BA in Business Studies from Brighton University, United Kingdom, and a Chartered Institute of Marketing Diploma. McKinsey: Might there come a time when your business is more than just selling burgers and As Executive Vice President and Global Chief Impact Officer, Jon is leading the effort to harness the unmatched scale and reach of McDonalds to affect purposeful change around the world. Prior to becoming CEO, Chris served as President of McDonalds USA, leading the business operations of approximately 14,000 McDonalds restaurants throughout the United States. Chris is responsible for driving McDonald's growth strategy, Accelerating the Arches, and ensuring that the company's values are embedded throughout the system as the filter through which all our business decisions are made, bringing its corporate purpose-to feed and foster community-to life. I didnt think we were getting enough out of that investment. Weve been in the Drive Thru business for decades, so I dont want to say that we had any foresight in that. She also advises both the Board of Directors and CEO. They also work closely with McDonalds Global Impact Team to implement actions that drive resilience and brand trust in service of the companys purpose to feed and foster communities. We use the expressionIm sure other companies use it as welltheres freedom within the framework. Chris has more than 25 years of experience working in premier global consumer companies. His progression through the company has included responsibilities as Regional Financial Controller, Head of Business Strategy and Head of Commercial Finance. Brian is committed to building upon McDonalds accelerated growth through technology investments that will deliver the best experience for both customers and employees. Outside of McDonalds, Chris serves on the Board of Directors for Procter & Gamble. We can make a difference around being there for communities in crisis, from Ronald McDonalds House Charities to natural disasters. Where do we have credibility to speak and stand behind our values and commitments? We also need to be operating in the social-media space much more dynamically. Post earning a Bachelor of Science degree in Logistics and Distribution from Western Illinois University in Macomb, IL, Marion held distribution roles in sales and operations. Catherine is a CPA, has her undergraduate degree in accounting from The University of Illinois, and her MBA with a Finance concentration from DePaul University. Emilee has also served as Vice President, People Strategy with responsibility for People Data & Insights, Strategic Planning & PMO, Enterprise Change Management, Communication, and People Technology Alignment. Marion oversees McDonalds Global Supply Chain and is responsible for developing and executing sustainable sourcing strategies across the companys supply chain footprint. We also put the onions actually on the grill as opposed to putting the onions on at the dressing table. In 2015, he stepped into the Chief Financial Officer role for McDonalds High Growth Markets. Amys remit also includes enterprise risk management and safety governance. Vice President, Chief Diversity, Equity, & Inclusion Officer, Michael Gonda Finally, I went to Duke and Im a big Duke basketball fan. Executive Vice President and Chief Customer Officer, Executive Vice President and Global Chief People Officer, Executive Vice President and Global Chief Impact Officer, Executive Vice President and Global Chief Supply Chain Officer, Vice President, Strategic Alignment and Chief of Staff, Office of the CEO, Senior Executive Vice President, Strategic Initiatives, Ian Borden

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