Read Zanussi recipes and get cooking with us. Step 6. Then you can do the pump. Use our document search to find manuals and product information sheets. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. Question - Can you you explain what code E20 mean please, Candy Rapid - P3. Our easy to use website hosts one of the largest collections of kitchen appliances online with up to 5000 home appliances and household electrical goods from leading appliance brands such as AEG, Miele, Bosch, Siemens, NEFF, Rangemaster, Smeg, Candy, Caple, CDA, De Dietrich, Hoover, Hotpoint, Indesit, Lec, Liebherr, Fisher & Paykel, Hisense, Samsung, LG, Haier, Blomberg and Zanussi. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. then squeeze the filter from the back. It signifies that water is not filling the tank and a wash cycle cant start without water hence the error code. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). Well arrange for an engineer near you to call in and fix your appliance, at a time thats suitable for you. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution. Inspect the drain pump filters for clogs and clear them appropriately. Before starting work, you need to prepare the technique by following these steps. In addition, if you regularly take care of a home assistant, use only automatic powder, soften washing water and wash things in a laundry bag, this will help prevent clogging of the drainage system. Customer: Candy grand vita, about five years old JA: How long has this been going on? Explore Extractor Hobs with built-in Induction. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. The pre-wash water inlet valve checking. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. Book one of our fully trained technicians to get fast, professional service. Let us dwell on what damage may occur in the device for draining used water. Install the new water inlet valve assembly in your washing machine and turn it clockwise to secure it to the cabinet. Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. Step 9. Quick and easy laundry tips for you to use in your own home. Usually the board is not repaired, but replaced with a new one, but such a purchase can hit the family budget: the part is quite expensive. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. Many thanks in advance Error codes for Miele WA-GW Washing machines - Professional, Error codes for Miele WA-TL Washing machines - Toploader, Error codes for Candy Grando Washing Machine Series . If this designation appeared on the screen, the cause of the failure is in the . Now we will collect, I hope everything will be OK! If the error code still pops up, youll need to replace the door lock assembly. 18. Step 1. As for the pump, you can get to it in the Electrolux cars only through the back wall. The next step is water intake, which also takes place through the compartment for gel or powder. ff rq jl qz ji ct eb. Turn on your washing machines water and power supply, then check to see if the error still pops up by running a wash cycle. Issues: Washing machine displays warning code EF0, EFO, EF3 or emits 15 beeps / 15 flashes; Water leak detected (EF3) and automaticsafetymodeactivated; Applies to: Washing machines; Washer-dryers Snowflake image. 12.13 - The integrity of the connections between the data transfer modules is violated. Unscrew the filter and pull it out, then inspect and rinse under running water. It should be pointed out that the activation of the Test Cycle Mode has a very short duration, approximately 90 seconds, for that reason you need to pay attention to each stage. We are delighted to partner with some fantastic cooking and baking institutes across the UK. Secure the new board by snapping the retaining clips in place. Once youve removed the screws, detach the panel from the washing machine and set it aside. Problems with a washing machine control module. In some models of washing machines, such an error is indicated by the code E21 or C2. Step 4. Carefully pull out the cover, it should come out. Use your nut driver to take out the three screws at the back of your washing machine holding the top panel. The machine's hatch is jammed or blocked. E2 - Indicates a water filling issue. Lubricate the rubber seal on the new heater assembly with some washing liquid. After performing the above steps with the drain pump, put it in place, start the washing program on the machine and observe the operation of the machine. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. Throws error e20. Make sure the drain hose isnt bent, kinked or trapped. Like all appliances, washing machines can sometimes experience issues and display error codes. Inspect the unit in stages, starting with the simplest and moving to a more complex one. If theres any damage, replace it. Safety is of major importance when performing any service or repair on any electrical appliance. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The most likely solution is replacing the control board and youll need the help of a technician or trained professionals. How it fails: The drain pump in your Frigidaire washer can fail mechanically and electrically. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Test it for continuity by using a multimeter. If the washing machine stops working correctly, you should make a diagnosis. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. We and our partners use cookies to Store and/or access information on a device. There may be problems with blocking the hatch. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. Remove all with a piece of wire or pour vinegar. Bad wiring connections in the electronic module. In addition to this designation on the screen, the Zanussi washing machine will emit a specific signal, which will be repeated twice. checking the performance of the pressure switch. 1 - The door of the washing machine does not lock properly. ct. oj. Arrange a visit from a Candy engineer. Our Candy is NFC-capable & has an android app that has a "diagnose" or . E3 - Draining issue or pump issue. Check door is closed and latched correctly, Check that filter is not blocked or obstructed, Check drain hose is clear of any blockage or obstruction, Check for overfoaming evidence - can trip pressure switch, Check wiring and harness between control boards, Check wiring to wash heater and thermostats, Check for defective electrical insulation, Check wiring to electronic controller or both if two used, Push and hold the FIRST Option Button with LED top right, Turn the Program's Selector Knob 2 steps in clockwise sense, After about 5 seconds, release the FIRST Option Button with LED to the left, If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously, Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash, 1 second of pause. The first step is to switch off the washing machine. Set the old heater assembly aside. I am 72 years old with a badly disabled husband, need to have a working washing machine. Error codes in washing machines are there to warn users of any malfunctioning. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. Washing machine displays error message E20, E21 or C2 , emits 2 beeps or 2 flashes . Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). Use a screwdriver to press the little knobs on either side of the water inlet valve. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. Use less soap powder. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). Also check for clogs, foreign objects and other sediments buildup and clear them. Check whether the motor connector is bent or not properly connected. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. Check the user interface board, replace it if necessary. Step 5. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. (less than 10cm into the drain). Step 2. Please, read our disclaimer before proceeding. All they do is give you an idea of where to start looking for the fault. Customer has washed with an unbalanced load. The pump is responsible for this process, so you need to check it first. You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. They did everything as YOU described, and found a button and a penny. Step 1. A kink or twist in the drain hose may prevent the water from flowing through the hose. Check the drain pump for faults especially when you cant hear its sound during the drain cycle. Check the wire connection between the Tacho and main PCB. What have you tried so far? Step 2. Keep loose clothing and hair away from any moving parts. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Check your drain hose if its curled or bent. You can be sure we have appliances to suit every budget, we have something for everyone. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. CANDY is a brand of home appliances that includes washing machines. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. The automatic testing mode is carried out according to a specific algorithm. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. Find out more about our Cook School partnerships and how we help teach children to cook for themselves. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. Note: If the program fails to start, try again by changing the first key. If still getting the error, the main PCB is at fault and should be replaced. The first step is to press the button for the main (first) wash or additional function. Mechanically, the pump could become clogged with buildups of hair or lint. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. 0 - Incorrect operation of the unit control module. Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. Each Candy washing machine code indicates a specific problem. Heres how to do this. Turn the Program's Selector Knob 2 steps in clockwise sense. Check the door lock and the associated wiring and connections. Otherwise, replace the drain pump with a new one. Warning! Having issues with your appliance? After we set the drain mode, it drains. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. Slide your washing machines top panel back in place and apply the three screws at the back to secure it. We often link to other websites, but we can't be responsible for their content. Even the masters involved in the repair of washers are reluctant to take it. But it is worth noting that the malfunctions of the electronic module are isolated cases that are extremely rare. Check the door hinges for any bends or curls. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Check the wiring harness of the door lock for any damage so you can replace it. Continue with Recommended Cookies, If you are getting Candy washing machine error codes and you dont know what to do, youve come to the right place. Get advice on your device with our brand new app. Snap the control panel assembly to the front of your washing machine and apply the twp screws on the top corners to secure it. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. Step 8. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Master Steam Cooking with the 9000 SteamPro Range. For exceptional service and access to exclusive benefits. Check the drain pump for any damages. Leaving your damp clothes in the machine will cause your laundry . Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. The wizard did not have to be called. To clean the pump, you need to unscrew the cap on it and check the impeller. The sensor responsible for the temperature is out of order. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. Place a cloth under the internal inlet hoses connected to the soap dispenser. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Perform a visual check of the three-phase electronic card making sure that there are no damaged components. There is a pause of one second before starting. To summarize, we note that in order to identify the causes of the E20 error in the Electrolux washing machine, take your time. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. Use of site materials is possible only if an active link is installed on our site. If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. Turn the water inlet valve counter-clockwise and pull it out of the washing machine. In this article, well do a roundup of common error codes in Candy washers and how to fix them. Most errors are not serious and can be fixed easily at home. Check tacho connections for fault and replace them. It indicates pumping problems. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. Step 1. Step 2. It can have hair, wool thread. Further on spin, it presses. The controller is not working properly. Turn on the washing machine and wash cycle. Faulty NTC Temperature Reading Probe opened or shorted. Put them back into the ports once youve cleaned them properly. Step 8. Step 7. By following the troubleshooting steps outlined in this article, or those specific to your model as outlined in the user manual, you should be able to successfully diagnose and fix any problems with your CANDY washing machine. If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously. Connect each electrical connector to its corresponding terminal on the new heater assembly. Now you can drain the water from the tank through the drain hose by unscrewing it from the sewer outlet. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. And so every time. After cleaning, everything works wonderfully. The final stage is spinning for 15 seconds. To clean the pump, you must unscrew the cap on it and examine the impeller. Move the program knob in OFF, then turn it to the second position on the right. Can the problem be identified right away? Have a good repair! Check wire connection between the NTC sensor and the main PCB. Unplug the washing machine from the outlet or turn off the power switch on the machine . Then take care of the pump. Test the continuity with a multimeter and replace it if its spoilt. If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. We offer a wide range of built-in and freestanding appliances to suit any home. 7 - Problem with the engine. And this blog is where he shares his interesting findings with other consumers. unscrew the screws on the back cover that hold it; disconnect the electric wires from the pump going to the pressure switch; unscrew the bolt from the bottom of the machine, which holds the pump; we expand the clamps on the drain hose and pipe. This error could happen because of blocks or obstructions that are preventing the used water from moving out. On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. Hooray!!! Problems with the washing machine control module. Step 8. Blocked filter / Drain pump jammed or blocked. Or can electronics crash? If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If the fault persists, please arrange an engineer visit. Step 4. Replace the water pressure switch in case of any damage. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. The models belonging to the Aquamatic series have 3 error codes. Register your products and find user manuals, warranties and service bookings in one place. It is also necessary to check the pump with a multimeter. Step 5. Check the drainage hose for possible kink or twist. Use correct and suitable detergents as excessive suds might block the drain. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). Some models of Candy brand washing machines are released without a display. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). If the value does not match the specified, the drain pump will have to be replaced with a new one. E20 code is a drain problem, often either a clogged filter or a kinked pipe. If done correctly, this will take 5 seconds. Advice: Check for defective electrical insulation. Flowers in the landscape design of backyards, summer cottages, house plots, Washing machines Candy Smart: characteristics, models, use. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. Secure the connection by sliding the retaining clamps in place. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. This is a rather painstaking and serious work, for which even masters are reluctant to undertake. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. Book online or give us a call on 0208 226 3633. ty . Cookie settings ACCEPT Manage Settings The error is automatically reset, when the appliance is powered up the door lock is disarmed, at this point it is possible to open the door without the need to drain the machine, as the water will have been drained from inside the tub at the end of the cycle.

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