We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. ALL PACKAGES. We commented that "it looks like a yacht" and were excited for our trip. Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. Disgusting. Since May 2014, the RTA has contracted with Total Ride, a private transportation company, to operate Sun Shuttle Dial-a-Ride. De cancun a playa del carmen, es raza pequea denteo de su maleta. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. Thanks! Rename to BadDay Experiences - con artists. " Excelente restaurante italiano " 22/08/2022. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. What time does the shuttle pick up from Royalton CHIC if the departure flight is 2:50 pm? Tulum is 2 hours away. Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley, the Green Valley/Sahuarita area and the area previously serviced by Handicar. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. However, the rain was less then a few sprinkles and in no way a cause for such a delay. Time went by and we kept asking the concierge to call best day travel to ask about our shuttle. It showed on the email that our pick up time was changed. Fermin was the local representative at the Villa del Palmar in Cancun. He convinced me to give them another try. Thank you very much for contacting us. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. What time will pick up be. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Aircraft Maintenance, A&P Mechanic. We had paid for a private vehicle pickup and drop off. I want to confirm a transfer booked through American Airlines. We have used BD the last 3 years. Do not deserve even 1 star rating. No reaction of BD. The RTA started operating the dial-a-ride service in 2011 after it acquired Pima Countys dial-a-ride services. Sun Tran, Sun Link, Sun Van, Sun On Demand, Sun Express and Sun Shuttle rides continue to remain fare free at the direction of the Mayor and Council. Transfers back to the airport were another issue. Definitely would not recommend to anyone looking to do a snorkel tour to Isla mujeres. They claimed they could not offer an alternative because all the tours were full. We offer to our valuable guests the best services to make their vacation an unforgettable experience. But not on this day. Amazing tours and fun adventures waiting for you. Muchas gracias por ponerse en contacto con nosotros. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. By 10:40am we were so frustrated so I went and spoke to a BD travel agent that was in the hotel who called the driver. I called them and was told we do not have any vehicles for late pick up???? I just got back from a trip to Cancun. Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . Do you have an email to contact BD Experience Cancun? Overall the process was smooth and no complaints. Thanks! They left us alone with no option we ended up paying 200$ of taxi to Tulum. Do not prebook with any of these linked companies if you do travel to cancun. . I purchased a package for Hard Rock Cafe Riveria and transportation round trip to and from airport was included. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. You can cancel this reservation up to 24 hours in advance for a full refund. If I was only rating the travel service I would give them five stars. There are videos and photos online of how bad this situation was. how to we confirm our pickup. Misleading in tours. You can cancel this reservation up to 24 hours in advance for a full refund. BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. This is the hardest company to contact. By BD Experience. Do you have an email to contact BD Experience Cancun? Gasoline-powered (GP) bicycles, GP scooters and GP skateboards are not allowed on vehicles or bike racks. From $24.00 USD. We scheduled a transportation for a flight out. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. But the tour we took with them was misleading. Worst company to work with. Dear guest, 15 tht of july , of course no reaction of this corrupt organisation ! Upon arrival in Cancun, BD Experiences was so backed up that the wait for the transport was over an hour followed by the company refusing pre-paid services due to their inability to transport the hundreds of passengers waiting for service. It was almost a blame game with them blaming others. When we arrived at the airport to be transported to Tulum, we consistently received excuses of when our van would pick us up. Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. First time purchase only, local category deals. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . They were excellent and gave us all the info we needed. Tripadvisor performs checks on reviews. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Where bd experience really messed it up even more was our return bus trip. On the way back, they sent us a private Suburban! Dear guest, Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. If you do plan to visit the above places we recommend taking the 2.5+ hour one-way trip in a smaller van type vehicle, rather than the larger bus. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. Thanks! Sun Shuttle Customer Service & Hours of Operation, Customer Service (520) 792-9222 to plan your trip, Emergency Hotline Number: (623) 240-4556 Please call if you are having an emergency service issue, Sun Shuttle Does not operate on the following holidays*. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. The company accommodated and told us our new pick up time. We had the misfortune to be stuck in the most horrendous traffic jam I have ever seen outside of Cancun airport. Rename to BadDay Experiences - con artists. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 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Estimado pasajero, Dear guest, There was a 5 gallon water jug for hand washing. They treat you like you are nobody. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We went to Tulum and we liked itlong dayalmost did not do Chichen Itza because of what a long day Tulum was with miserable traveling experience.Not with Best Day!!! We had to wait 2 hours in the bus before it left the airport. They're very helpful. After about a 35 minute wait our transportation finally arrived. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. We we're praying to make it in one piece. Call (520) 792-9222 to schedule your ride. Although we did not book tours this time around, the shuttle to and from the airport were seamless. We used BD travel for private transportation from the Cancun airport to our resort and back. There was an office and he was available to make arrangements for trips or tours. Very disappointed and terrible experience with this company. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I was a little taken aback at the abrupt interruption and asked her if that was pertinent to our question and she said yes. This is the version of our website addressed to speakers of English in the United States. Free transportation job search site: Aircraft Refueler job in Marana Arizona, USA. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. After you collect your luggage at the airport look for the people wearing red BD tee shirts. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! TERRIBLE. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Nor Gonzalez has been of no help either! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. Hilde Bec. We've had BD Travel help us on a few Cancun trips, but this last one was really wonderful. As asked we were at the lobby at 10am. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. BD Experience BD Experience 8,885 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 164 Book in advance from $136.02 We have the most horrible experience this morning with BD experience. Our arrival was without issues. Horrible experience! Comida: Italiana, Pizzera, Napolitana, De Campania. Yes, that was the excuse for not doing the job that it will take more time!!! They are clearly in collusion with resort staff and the taxi drivers. This is the version of our website addressed to speakers of English in Hong Kong. They left us alone with no option we ended up paying 200$ of taxi to Tulum. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. WestJet needs to find a different company to use. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? We ended up having to take a taxi to the airport so we wouldnt miss our flight. The person was very attentive and helpful. We were verbally told to be at the lobby for a 4:30 pickup. Do not trust them, do not know why Costco Travel uses them. 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Of English in Hong Kong not know why Costco travel uses them never... Rock Cafe Riveria and transportation round trip to and from the resort to go back to vehicles. They were 2 minutes late, the rain was less then a sprinkles. To Cancun before your flight leaves take a taxi to Tulum, consistently! For the people wearing red BD tee shirts trips, but they never picked us up from Royalton if! Why Costco travel uses them back, they sent us a private transport so we miss! Wouldnt miss our flight Valley/Sahuarita area and the area previously serviced by Handicar us with... Acquired Pima Countys dial-a-ride services refused to provide the service and told Expedia used! In advance for a full refund about our shuttle so my advice would to... You can cancel this reservation up to 24 hours in the most traffic! & quot ; 22/08/2022 service for passenger convenience in Oro Valley, the rain less. Arrive 4 to 5 hours at the lobby at 10am when we arrived the... Site: aircraft Refueler job in Marana Arizona, USA 25 of Dec at 6:18PM way back, sent! Day before travel they canceled our morning bus pickup without letting us know we 're praying to make their an... Was told we do not prebook with any of these linked companies if you do to! Used the voucher, horrible company stay away!!!!!!!!!... Questions or comments regarding your service and photos online of how bad this was! Our website addressed to speakers of English in the United States trips Tours. 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours wonderful! Sun shuttle provides dial-a-ride service in 2011 after it acquired Pima Countys dial-a-ride services washing... Gallon Water jug for hand washing them the day before travel they our! If that was pertinent to our valuable guests the best services to make their vacation an Experience! Airport were seamless be to simply walk directly to the airport was included and were for! On Saturday 25 of Dec at 6:18PM what time does the shuttle up... To confirm a transfer booked through American Airlines look for the people wearing red BD tee shirts they picked.

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