If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. The American Medical Association (AMA) Code of Medical Ethics bans doctors from refusing to . Book and manage your flight anytime, anywhere using the KQ mobile app. The quickest way to amend your ticket is by using My Account, your one-stop area for booking, amending and personalising your travel. If you have lost or left an item behind, contact our Lost Property Team by filling in our lost property form. The National Express website uses cookies. Calls to this number are charged at local rate. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. Manage my Booking. Our dedicated Assisted Travel Team offers travel support by providing journey and booking information and, subject to availability, they can support with booking reasonable adjustments and access requirements such as reserving you a front seat and/or the dedicated wheelchair space. Failure to do so, may result in the full adult fare being charged. No Coachcard discounts are applicable on this fare type. Log in Not an Executive Club member? Refunds are only applicable on Fully Flexible tickets, cancelled 24 hours before the original departure time. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. Fema Is-800. Use the National Express routes map to easily find stops, plan a journey to your destination and book tickets. Get all sorts of travel inspiration straight to your inbox including events & must-sees in your area and top locations around the UK, as well as fresh new ideas for UK day trips and family fun activities. Book a hotel with Holidays by National Express, www.nationalexpress.com/en/help/tickets/open-returns. (lines open 8am - 8pm 7 days a week). Adult fares are applicable to all passengers aged 2+. Fill out the details of your ticket and a member of our customer service team will process this for you. It may take up to 30 minutes to receive it. Book a hotel with Holidays by National Express, simplylog in or registerwith My Account, www.nationalexpress.com/en/help/tickets/open-returns. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. We accept online payments with all payment modes. Go to My Account. Seat Reservation. National Express Group PLC is a company registered in England and Wales, whose registered office is National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham, B5 6DD. How do I change my booking? Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. On-board services. Call or get in touch online Please note, you may be required to show proof of age at any point during your journey. Book your ticket with airvistara.com. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Please select your passenger type first and then add your coachcards. It's a great way to save some money when you make the same journey more than three or four times a week. If you do not receive your booking confirmation email within 24 hours of making your reservation, please contact us. Unaccompanied children will not be carried. Please call us 36 hours prior to travelling to check the latest status. Alternatively, you can add a seat reservation to your . Tired of standing on the daily commute to work? Interested? If you need some flexibility, then our standard fare is a great option for you. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. (sms or chat based messages are not permissible). I haven't booked a National Express ticket for a few years, but the last time I made a booking at the travel office in Lincoln bus station I was given a printed ticket which was just an A4 sheet of paper. Added Flexibility. We carry a limited number onboard most coaches. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. Post: Customer Relations - Refunds. Customise Agree to all cookies Disabled children should be booked as children rather than 'Disabled'. Popular routes. You are not required to book in advance, however wherever possible, if you require assistance please get in touch at least 36 hours before you intend to travel with us. Disabled children should be booked as children rather than 'Disabled'. Please note if you are a National Express coach customer seeking help or information about your ticket or our services, please send us a message via Twitter or Facebook, email us using our travel and ticketing form, or if urgent, give us a call using the number below. You can contact our Assisted Travel Team to talk through any assistance needs on 03717 81 81 81 (lines open 8am - 8pm 7 days a week) or email us [email protected]. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Important Note: please be informed about the mandatory measures for hygiene and safety that you need to uphold throughout your journey. If you don't already have an account you can create one using the same email address you used to book your tickets and then link your ticket to your account by entering your ticket number. Please select your passenger type first and then add your coachcards. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. Cold weather forecast -Our services are currently running as normal. Open returns are not available on European journeys. The safety of our customers and staff has always been our number one priority, so we have introduced a number of extra measures so we can continue to ensure this. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. NEXT. Seat reservations (both standard and premium), Charitable donations (includingclimate positive impact donations). Our cheapest ticket type Non-refundable Non-amendable Exempt from other promotions, discounts, & offers, *Booking fees and some extras are non-refundable**An excess fare may apply. You can manage your cookie settings by clicking the "View . Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Adult fares are applicable to all passengers aged 2+. Disabled children should be booked as children rather than 'Disabled'. To see a list of accessible coach routes please clickhere. Step 1 - View your ticket (s) Log in or sign up to My Account to access your journey information. To see a list of accessible coach stops please click here. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. You can easily change and cancel any flight tickets you have purchased via our web site, call centre or mobile applications, or carry out other transactions such as buying additional services and changing your contact details by entering your PNR number and full name. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Open returns are not available on European journeys. Cold weather forecast -Our services are currently running as normal. Call or get in touch online If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Please call us 36 hours prior to travelling to check the latest status. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Select a return within 3 months of your outward travel. We may also share information with our advertising, analytics and social media partners for their own purposes. Calls to this number are charged at local rate. Open returns are not available on European journeys. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Prefer using Facebook? T. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. My Account is free to use and offers lots ofgreat featuresandbenefitsto make travelling with us even easier. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Failure to do so may result in the child being required to pay the full fare for the journey on that day. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). To see a list of accessible coach routes please clickhere. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. The combined weight of both items for the hold must not be more than 20kg. b: National Response Framework, An Introduction. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. SunPriority Package. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. You can also find more about ticket options on our Ticketing page. The National Express website uses cookies. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. Children under 14 cannot travel alone unless accompanied by an adult (16+). Average trip duration. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. The easiest way to cancel your ticket is through our 'Travel and ticketing' webform, Click here for the form. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). Find out how to amend your booking or get a refund. Print itinerary. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). Amsterdam, Brussels and Paris (including interim stops). Subject to availability. Should be booked as Children. Please note, you may be required to show proof of age at any point during your journey. Refunds are only available on Fully Flexible fares. It's a great way to save some money when you make the same journey more than three or four times a week. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 9am - 5pm 7 days a week) 36 hours in advance of when you would like to travel. If the status of your coach is what you need, you can track all of our services using our Coach Tracker. To see a list of accessible coach stops please click here. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Children under 14 cannot travel alone unless accompanied by an adult (16+). No matter whether you have a single, return or open return, your ticket can be cancelled and your card payment repaid by following these simple steps: Fully Flexible ticket holders canalso use theCancel & Refund option in My Account to refund extras purchased during the booking process. Learn more about cookies. Open returns are not available on European journeys. We are working hard to get our normal response times back on track as soon as possible. Your ticket will be delivered from [email protected] or [email protected]. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. You can link previously purchased tickets when youlogin in or sign up to My Account using the same email address that you used to buy the ticket. UK Europe * Average savings on Advance fares booked at least one week before day of travel vs Anytime fares purchased on day of travel. We are constantly updating and evolving our systems to make having an account with National Express the best possible experience. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. Simply register or login to My Account, go to Manage Preferences and click yes on Marketing. Unaccompanied children will not be carried. And save yourself 1, as there are no booking fees when you checkout with My Account. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. Additional charges may apply. Will I get a booking confirmation? The National Express website uses cookies. Fully collapsible wheelchairs and fully collapsible pushchairs may be stowed free of charge in the hold and do not count towards your luggage allowance. For further information on amending tickets, please visit our refunds & amendments page. d: National Response Framework System, An Introduction Answers. Please call us 36 hours prior to travelling to check the latest status. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. If you do not require flexibility, our online only restricted fare is a great choice. We aim to reply to Twitter messages within 24 hours. If your return date is not yet known, open return tickets provide flexibility. Follow us on Twitter and get involved in the conversation. We carry a limited number onboard most coaches. No booking fee with My Account Save 1 on your ticket purchase Personalise your journey Reserve your favourite seat or add extra luggage Amend travel Make amendments to your journey with ease Checkout faster Log in to My Account and view your ticket information. Contact Us. A National Express Season ticket gives you a reserved seat on your daily commute. Excludes bus. Download Now. As well as providing great coach service, we also want to make sure you have the best possible online experience and welcome all feedback. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. Should be booked as Children. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. You can check your fare type on your ticket. If you need help with amending your ticket, check out our handy video tutorial below. Make a complaint - If things havent gone right and youd like to make a complaint, please send us a message with the details explaining what went wrong. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Book tickets & track your coach anytime, anywhere. You'll then see a button called 'Confirm my return journey' - click it to start the validation process. We know things can change after you've booked your travel. Failure to do so may result in the child being required to pay the full fare for the journey on that day. O'Fallon Serving St Charles County since 2007. , O'Fallon, IL 62269 Location hours are from : 7:00AM to 7:00PM. Call or get in touch online Find out how switching your journey to coach could save you a train-induced headache. Face coverings - Wearing a face covering is now a personal choice on our services. By continuing to access the site you are agreeing to their use. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Unlimited amendments to the journey date and time can be made any time prior to departure without incurring an amendment fee. Travel with the nation's number 1 coach company; book direct on our website for the best deals! For travel advice and further information, please visit our service updates page. We carry a limited number onboard most coaches. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Inspire is the perfect place for travel ideas, news and more Access your ticket information and make amends (calls to this number are charged at local rate). And dont forget you can amend the time or date of your ticket using My Account. Book tickets & track your coach anytime, anywhere. The overall dimensions must not exceed 200cm in total. The ticket had a QR code and said it was valid for 24 hours prior to the date/time departure of our flight, and 24 hours from the expected arrival time of our flight. You can purchase your Season ticket from any of ourNational Express Travelshops. allows) can be completed before the current departure time. 1h20. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey.

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