This smart value requires an expensive reload of issue data and should only be used in situations where subsequent actions need to have visibility of the latest state of an issue, e.g. Learn more about configuring time tracking. A representation of a release/version in Jira. Comments can be added both to the Jira issue or dadans shared video page. is the protected brand of Scrum.org. The following screenshot illustrates all types of relationships that you can set between any Jira issues. One of its features has proven a particular usefulness in this context: linking Jira issues to each other. To do this, developers simply need to include a specific syntax in their commit message that includes the Jira issue number and the comment they want to add. {{issue.affectedServices.changeApprovers}}, {{issue.affectedServices.changeApprovers.displayName}}, {{issue.affectedServices.dependentServices}}, {{issue.affectedServices.dependentServices.tier}}, {{issue.Request Type.currentStatus.status}}, {{comment.properties. Use{{fieldChange.fromString}}and{{fieldChange.toString}}to access display values and{{fieldChange.from}}and{{fieldChange.to}}to access raw values (for a select field for example). [xxx].size}}: Returnsthe file size of a specific attachment. Accesses the value in the issue'sAffects versions field. This should work for any of the fields, so just change issue to triggerIssue. How to access remote issue links by smart values? {{issue.watchers.emailAddress}} - Returns the watcher's email address. {{attachment.filename}}: Returns the filename of the attachment. {{comment.internal}} - forJira Service Management comments, returns false if the comment is visible to customers. Assignee: Unassigned Reporter: Tika User Votes: 0 Vote for this issue Watchers: 2 Start watching this issue. For example. {{comment.properties. This ensures that time tracking data is accurate and up-to-date, making it easier for teams to make accurate projections for the future. Keep earning points to reach the top of the leaderboard. Or you could count how many issues have the same label, same fixVersion, etc. e.g. {{sprint.isClosed}} Returns true if the sprint has closed, and false if not. It resets every quarter so you always have a chance! There should be a locked field named either "Request Type" or "Customer Request Type" there. {{issue.components.name}} Returns the values in the issues Component field. Here's the secret sauce: Modify and use the following JQL (with Automation for Jira Smart Values) in a Schedule Trigger, like this: status = "YOUR-STATUS-HERE" AND not status changed AFTER "" Then, just set up your other actions as necessary, test, and enjoy the satisfaction from your new ninja JQL skills in Automation for Jira. Jira automation - Data Center and Server (Latest), Examples of using smart values with dates, Examples of using smart values with lists, Examples of using math expression smart values, Examples of using smart values with text strings. Learn more about date and time smart values. Learn more about services in Jira Service Management. {{issue. What I need:I need to somehow pass in the slack message basic properties of the linked XC issue like issue key, issue type, issue URL, and priority. {{issue.InsightField}} - Returns the issue summary and issue key, {{issue.InsightField.key}} - Returns the issue key, {{issue.InsightField.summary}} - Returns the issue summary. More complex smart-values. You can also use this withlists. For example, wheninvalid referencedoesn't contain a value, you can printHello worldusing{{invalid reference|"Hello world"}}. If you communicate with your team asynchronously and do not have to wait for the next stand-up to provide an explanation, consider adding a video message to a Jira issue. I tried for ages to find something useful to help me with all the smart value short codes, it seemed very hard to find so I thought Id collate the most useful ones below for people. {{comment.visibility.type}} - Returns the comment restriction type if any, e.g. {{attachment.size}} Returns the attachment file size in bytes. {{approval.decision}} - Returns the final decision of the approval. Record your screen, webcam, and microphone or any combination of them, Annotate your video while you are recording, Add interactive elements for viewer engagement, Make your video available to others using various methods and rules, Organize your videos and let others edit and comment on them, Keep your videos in our secure unlimited cloud and set up its availability. Examples of using math expression smart values. When there are multiple fields that have changed, {{fieldChange}}only contains the first changed value. See all smart values related to Assets in Jira Service Management Cloud. @Daniel EadsThat's really cool. role. The same example works while you start a business as well. Prints the issue key and its status (e.g. Through the dot notation you can access fields like issue type, status and custom fields (details on how you can use these to interact with Jira's REST api are, A list of issues generated by a trigger that runs a JQL search (, trigger when set to process in bulk). For example, when setting multiple Fix Versions, then you can iterate over these using{{#changelog.fixVersion}}{{toString}}. Learn more about user smart values. Be sure you are viewing the project. Although Jira allows attachments, you do not need to upload huge video files. Available anywhere smart values are supported, to access the value of a field that has changed. Also provides the customer portal URL forJira Service Management requests. Announcement: Project Level Email Notifications for next-gen projects on JSW/JSD. The result will appear as a thumbnail preview inside the description and a link with a custom link text that you can edit afterwards. Click on an existing issue to open a detail view. See, This allows access to data that was sent along with the incoming webhook, Added by: Send web request with "Wait for response" checked. {{issue.comments.last.body}} - Returns the body of the last comment. Returns the issue's comments. All linked issues If you want to get the list of issues linked to a specific issue, use the built in JQL functionlinkedIssues(issueKey). Activity. # . e.g. Because this smart value deals with multiple items (i.e: issues usually have many comments), it can be used with the # symbol to apply the rule to each individual comment. {{issue.epic. Here's the message source for my example: Issue { {issue.key}} is now for your review! The links are drawn with Can be combined with other date and time smart values. Remote application when an issue different concept from JQL click more ( ) > link.! You can access useful things like the previous status during a transition, Added by: Jira Triggers that contain a comment. When applying the smart value issue.url.customer, observed that when an email is sent, it does not update the customer ticket URL. {{changelog.summary}} - Changelog information for theSummaryfield. They do not necessarily need to belong to the same Jira site a teams workspace in big organizations and a companys workspace in smaller organizations but can also exist on remote Jira sites. [Custom Field]}} Returns the value in an epics custom field. Issues within a project or even several projects correlate with one another. {{attachment.author.accountId}}: Returnsthe ID associated with the user name. {{attachment.author.emailAddress}} Returns the email address associated with the user name. Challenges come and go, but your rewards stay with you. For more information on when issues is available, see, Multiple comments on the active issue (this example is explained in detail in, Properties for versions include:name, description, archived, released, releaseDate, "Customer Request Type" in older instances of Jira. In the below example, we're sending out a notification that someone has added a comment to an issue, perhaps as a Slack message. Your smart value must identify a specific attachment for this to work. For example, PROJ-123. Accesses any issue property. Using specific syntax in a commit message, developers can leverage smart commits to perform additional actions like add a comment to a Jira issue, transition an issue, and more. For example: { {reporter.displayName}}: Inserts the name of issue's reporter. In Jira, you can automate linked issues management. for a select field. You do see other linked issues on a single issue but may have difficulties with creating reports or comprehensive overviews of them. Learn more about list smart values. {{versions.archived}}- Returnstrueif the affects version is archived, andfalseif not. Do more to earn more! This is how you would return multiple responses using the smart value: Accesses information for a worklog entry that has just been logged against an issue. Whats the difference between a kanban board and a Scrum board? Examples of how you can use smart values to set the text value of an issues field, such as Summary or Description. Used to access the values in an issue'sFix Versionsfield. Each field is a list of changes. {{attachment.created}}: Returnsthe date and time the attachment was added to the issue. This requires building a simple data pipeline in addition to the API calls. This smart value accesses the changelog, and a list of changes for each field. Learn how to find the right Jira automation smart values for your issue fields in Jira Cloud. display in the user interface. issueFunction in linkedIssuesOf(project=PRDAPP, Blocks), If you want to include epic links and subtasks, use linkedIssuesOfAll(Subquery) function. You can access an insight field's full name, key, or summary through the following smart values: You can access a Tempo Account field's properties through the following smart values: To test what your smart value returns, use the, The active issue. Used by triggers that involve adding a comment, such as Issue commented, Issue transitioned, or Issue updated. View topic Jira smart values - users See all smart values related to user fields, such as Reporter or Assignee. {{attachment. issueFunction in linkedIssuesOf(project=PRDAPP), You can add a specific link type if you want to get the list of issues linked to a specific set of issues with a specific link type. Hope this helps! {{issue.updated}} - Returns the date the issue was updated. You can use the issuelinks information in Automation, although as you discovered it's not as straightforward as just calling other fields. depending on your preferred service. Properties are frequently used by add-ons and integrations to store values. Support team May 20, 2022 Works like a charm. e.g. issues THING-1 and FEAT-1, FEAT-2, FEAT-3, and FEAT-4. These can be combined with other date and time smart values. To do that, use the functionlinkedIssuesOf(Subquery, linkType). This smart-value allows you to access project specific attributes: Jira Service Management specific request type object that you can grab information from. People. For example, if the epic has a custom field calledInitiative, then{{issue.epic.Initiative}} will return the value in the Initiative field. It is important to understand that you can freely combine these: you can use any type in any action, even mixing the two types in the same action. {{issue.epic. Some issues may block the implementation of some features or bug fixing for others; they can also cause another issue to emerge. See all Jira Cloud automation smart values related to date and time. Smart commits can also be used to transition Jira issues from one status to another. Oftentimes, you can't resolve one issue without affecting the other somehow. {{issue.reporter.displayName}} - Returns the issue's reporter. {{approval}} - Returns the name of the approval. The issue smart values are used to access information related to the rules active issue, which is the issue the rule is currently acting on. All of the issues found by the trigger are then treated as a single bundle of issues. {{issue. Do more to earn more! Attachments. Unfortunately, this is not always the case with Jira. Learn more about date and time smart values. {{comment.visibility.value}} - Returns the comment restriction label if any, e.g. A list of issues that have been created in the rule. how to interpret issue link details exposed by the Jira REST APIs. Allows access to data that was sent along with the incoming webhook, for example, the body of the webhook request. We do not currently support accessing fields within insight objects. {{addedFieldChanged.fieldType}} - Returns the fieldType of the field that has changed due to addition of a value. Exclusive to the Approval required trigger: {{approval.initiator}} - Returns account id of initiator of request. ClickLink. Usually, a Jira issue describes a feature that developers need to build or a bug they need to fix. There are many different screens in Jira to create links between issues the same end result, just different steps to get there. You will need to use the following smart value: { {issue.url}} will print off the Issue key as the url of the current issue. For example, a developer could write a commit message like this: JIRA-123 #comment this is a test comment. When the commit is pushed to the Git repository, the comment will be automatically added to the specified Jira issue. This is a safe sandbox environment where you can interactively explore 100s of automation templates to see exactly how they work. Unlike other issue fields, I can't get the remote links by smart values like '{{issue.key}}'. Create and configure Jira automation rules, Branch automation rules to perform actions on related issues, Issue data (Automation format) payload for Send Web Request, Issue data (Jira format) payload for Send Web Request action, Limitations in team-managed projects for automation rules, Permissions required for Jira Cloud automation rules, Test a Jira automation rule using the Manual trigger, Transfer Jira automation rules from one user to another, Differences between Automation in Jira Server and Jira Cloud, Examples of using math expression smart values, Examples of using smart values with dates, Examples of using smart values with lists, Examples of using smart values with text strings, Use Jira automation rules to modify issues, Convert wiki markup to HTML or plain text in Jira automation, Move an issue to another project using automation, Learn how to use these to interact with Jiras REST API. Can be combined with other date and time smart values. For example, you can use the following smart values to send a Slack message that includes the issue key and issue summary: {{issue.key}} {{issue.summary}}. {{issue.fixVersions.description}} Returns the description of the fix version. Both one-to-one and one-to-many connections are possible. If you've already registered, sign in. Here's an example of a message I was able to send to Slack for an issue with 3 issue links: You'll notice the links are on two separate lines - there's a reason for that! This tool makes it easy for developers to drive Jira with Git, eliminate unnecessary context switching, and keep key stakeholders informed on the status of company objectives. Some issue properties are more complex, and theyve been described in their own sections on this page. You could then use this to count the number of issues returned. Learn more about date and time smart values. {{versions.released}}- Returnstrueif the affects version is released, andfalseif not. {{issue.key}} Returns the issues key, which is a unique identifier comprised of the project key and the issues number. Each type of issue link comprises three pieces of information: Name of the issue link type Outward link description Inward link description Here is a typical issue link configuration, which can be obtained by calling GET /rest/api/3/issueLinkType: 1 2 {{versions.releaseDate}}- Returns the affects version's release date. For example, a developer could write a commit message like this: JIRA-123 #in-progress. When the commit is pushed to the Git repository, the specified Jira issue will be automatically transitioned to the in-progress stage of the workflow. when setting multiple Fix Versions) then you can iterate over these using the{{#changelog.fixVersion}}{{toString}}{{/changelog.fixVersion}}expression. Accesses time tracking estimates. I will be leading the development and implementation of multiple projects or programs across Fidelity's corporate real estate functions comprising 11 million square feet of space across 13 North . {{attachment.author.displayName}}: Returnsthe name displayed in your Jira instance. Because this smart value deals with multiple items (i.e: issues can have many fix versions), it can be used with the#symbol to apply the rule to each individual fix version. {{issue.affectedServices.changeApprovers}} - Returns the account ID of all change approvers of the issue's services. {{issue.status}} Returns the issues status, {{issue.status.name}} Returns the issues status, {{issue.summary}} Returns the issues summary, {{issue.versions}} Returns the issues Affects versions. {{sprint.startDate}} Returns the start date of the sprint. Regretfully, we have to disappoint you as this does not work in Jira. {addedfieldChange.valueIds}} - Returns the id/ids of new value/values added. In this example, the is blocked by relationship has been chosen. Learn more about using smart values with sections and lists. Learn more about services in Jira Service Management, Learn more about configuring time tracking. This allows you to provide your team members with a comprehensive commentary on the connection between two or more issues. {{comment.properties}} - Accesses any comment property. [Custom Field].name}} - Returns the visible label displayed on the left of the field. Development teams that leverage smart commits are able to keep their commit messages organized and consistent, making it easier to review and understand code changes that have been made. Highly motivated, self starter, respected Manager of Product Development.<br>Certified Agile Coach (ICP-ACC), Certified Lean Portfolio Manager (ICP-LPM), Project Management (PMI-PMP), Agile . {{attachment.author.accountId}} Returns the ID associated with the user name. Here's the message source for my example: Hopefully that helps clear things up! {addedfieldChange.field}} - Returns the field which has changed due to addition of a value. Affects version of an issue as a list. For example, PROJ-123. {{issue.project}} - the project this issue is a part of. {{sprint.completeDate}} Returns date the sprint was marked as complete. Properties are frequently used by add-ons and integrations to store values, e.g. Accesses the values in an issue's Affected services field. Multiple comments on the active issue (this example is explained in detail inhow to use smart values), Components of an issue as a list. {{issue.Story Points estimate}} - Returns the issue's story point estimate (team-managed Jira Software Cloud only). Seeaccesing multi-value fields, Added by: This is added any time an issue is added. :{{issue.properties.some.value}}. If this issue is a sub-task, then parent refers to the parent issue. Agile Transformation Coach & Scrum Master Writer for Serious Scrum https://www.linkedin.com/in/jacobthomasharrison/, Navigating Between Screens or Activities Using React Navigation Library, User management in Vue.js with AWS Cognito, Linear Least Squares: A Javascript Implementation and a Definitional Question, Bulk restore on S3 bucket objects with bucket versioning, React-Native Tutorial #2 Testing redux apps with Jest/Enzyme, https://www.linkedin.com/in/jacobthomasharrison/. Try Jira - bug tracking software for your team. {{addedFieldChanged.fieldId}} - Returns the fieldId of the field that has changed due to addition of a value. Thats how you got JQL: Jira Query Language. interface level and not at the API level. Smart values are used in automation/slack messages/comments etc. {{issue.affectedServices.name}} - Returns the names of the issue's Affected services. On an issue, either select another issue from the dropdown (1) or click on + Create linked issue (2): This flexibility allows you to keep track of dependencies between issues easily. {{issue. {{issue.watchers.emailAddress}} Returns the watchers email address. These can be combined with other user smart values. Learn more about user smart values, {{approval.completedDate}} - Returns completion date of approval. You can also use "NOT IN" to identify everything that falls outside that query. Accesses information for the current running rule. This smart-value allows you to access project specific attributes: { {issue.project.key}} { {issue.project.name}} issue.Request Type Jira Service Management specific request type object that you can grab information from. {{issue.Story Points}} Returns the issues story point estimate (company-managed Jira Software Cloud only). The following example sums all of the story points for issues returned from the JQL search. Can be used with both Approval required and Approval completed triggers: {{approval.createdDate}} - Returns creation date of approval. Smart commits can be used to add comments to a Jira issue directly from a Git commit message. CSM, CSPO, CSD, CSP, A-CSPO, A-CSM are registered trademarks of Scrum Alliance. {{issue.fixVersions.releaseDate}} Returns the fix versions release date. In progress. issueFunction in linkedIssuesOfAll(project=PRDAPP). Enter the name of the issue you want to link to in this field. {{deletedFieldChanged.field}} - Returns the field that value has changed due to deletion of a value. You're on your way to the next level! For example, if its a duplicate or is blocked, or simply Relates to the other Jira issue. To test what your smart value returns, use themanual triggerwithlog actionand the result displays in theaudit log. {{rule.name}} - Returns the name of the rule that is currently running. {{issue.Story Points estimate}} Returns the issues story point estimate (team-managed Jira Software Cloud only). Smart commits allow you to link Git commits to Jira issues. This can be done automatically. Links: { {issue.issuelinks.inwardIssue}} You can access all fields of the parent. Are you looking for server documentation? {{issue.components.name}}- Returns the values in the issue'sComponentfield. This smart value only works for issues that have been added to an epic. {{issue.updated}} Returns the date the issue was updated. {{issue.url}} - Returns the URL of the issue. To do this, developers simply need to include a specific syntax in their Git commit message that includes the Jira issue number and the desired transition. Start typing its summary and select it from the suggested list. You must be a registered user to add a comment. Because this smart value deals with multiple items (i.e: issues can have many Affects versions), it can be used with the#symbol to apply the rule to each individual component. Get answers to your question from experts in the community, Share a use case, discuss your favorite features, or get input from the community. Lets walk through the most common screen creating links between existing issues from an issues detail view. 1.Develop robust principles: Whatever, before you get on to unknown roads, it's always good to carry a roadmap. {{attachment.mimeType}} Returns the file format of the attachment. See all smart values that access and manipulate Jira issue data such as sprint, parent, or version. If the details of THING-1: Car are retrieved using the REST API using GET /rest/api/3/issue/THING-1, the issueLinks See all smart values that take issue fields and convert them into JSON format. You can also search for an issue. [Custom Field]}} - Returns the value in an epic's custom field. For example, if the epic has a custom field called Initiative, then {{issue.epic.Initiative}} will return the value in the Initiative field. For smart values related to the Insight feature in Jira Service Management, see Jira smart values - Assets. Similar to{{issue. So if you have added any GitHub data to your issue, you can find the json representation of the issue and try finding out the right smart value with customField.value. Each type of issue Logic: When the JSM agent, while being in the service project SUP, creates a linked issue for JIRA Software project XC, then send a slack message. {{issue.description}} Returns the content in the issues Description field. {{issue.watchers.displayName}} - Returns the watcher's display name. {{issue.affectedServices.dependentServices}}- Returns the list of services that this issue's services depend on. Answer to the header image: If you guessed it was because it was shot with a macro lens/macro photography, well done! Accesses a Tempo Account field's properties. {{issue.fixVersions.name}} Returns the name of the fix version. Learn more about date and time smart values. For Jira Service Management requests only. Use the search box below the relationship dropdown to specify which other issues you want to link to. {{attachment.author.timeZone}}: Returns the timezone the user is registered being in; this doesn't change dynamically based upon where the user logs in from, it is the timeZone registered in their user account. {{fieldChange.from}}- Returns the previous raw value, e.g. Challenges come and go, but your rewards stay with you. Learn how to use automation in Confluence Cloud, and see what components and variables you can use to build rules. Returns the value of the Jira Service Managements scale custom field. {{attachment.author.active}} Returns true if their account is active, and false if not. If you are doing an edit on a user picker field it may appear as if the field only allows existing users from your tenant. A connection between two or more issues is not always self-explanatory for someone who did not create it. Linked issues in Jira are a great way to keep track of possible impediments, dependencies, and casualties inside your project, and eventually allow you to plan your project timeline better. {{attachment.author.emailAddress}}: Returnsthe email address associated with the user name. {{issue.url.customer}} - Returns the customer portal URL (forJira Service Management requests). {{issue.parent.priority.name}} - Returns the priority of the subtasks's parent issue. If you have multiple webhook responses, you can add the#symbol to apply the rule to each individual response. {{changelog.status}} - Changelog information for theStatus field. Otherwise, register and sign in. Learn more about using smart values with sections and lists. The type of event that triggered the rule. This query needs to be executed inside Jiras advanced search. In the following example, we list each comment that an issue has, and include the author and creation date/time: In this example, we return the name of the person who added the last comment on an issue: Used to access the values in an issue's Components field. {{attachment.author.active}}: Returnstrue if their account is active, andfalse if not. 1 Answer Sorted by: 2 Issue links is not custom field. I'm writing a ruleto send Slack notifications with the 'Automation for Jira' add-on. Any property used with the{{issue}}smart value can also be used with{{createdIssue}}. For example,jira:issue_updated :issue_commented. PROJ-213, {{issue.epic.status.name}} Returns the epics status, e.g. {fieldChange.toString}}- Returns the new value as displayed. {{issue.Story Points}} - Returns the issue's story point estimate (company-managed Jira Software Cloud only). labeled ends rather than arrows implying direction. Seeaccesing multi-value fields.Properties for versions include:name, description, archived, released, releaseDate. The comment that triggers the rule is stored in this smart value. Jira's smart value for this is [~accountid: { {initiator.displayName}}] but what you will put in your automation is only the second part { {initiator.displayName}}. Linked issue cannot be used in a board filter since it is not a status. Get answers to your question from experts in the community, Share a use case, discuss your favorite features, or get input from the community. {{issue.latest.description}} - Returns the status's description. Check out how we use smart values in our Jira automation template library. Apart from this, developers can have other tasks, think, issues to solve. The issue smart value would have all the data associated with a JIRA issue. Show dont tell with videos. Can be combined with other date and time smart values. Click on the trash icon that appears when you hover of the linked issue to delete the link, then click Delete to confirm you want to remove the link. Accesses the values in an issue'sAffected services field. Accesses information fromJira Service Managementrequests. The following example prints all the issue keys returned from the JQL search, in bullet point form. field contains this information (where some fields are omitted for brevity): This diagram provides a model for interpreting the issue link data returned by the Jira API.

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