Nike uses a number of marketing tactics to communicate its brand, including advertising, branding, and public relations. Sustainable development is everyone's business. Document interactions to create corporate memory. A stakeholder is a person or group that has an investment, share, or interest in something, as a business or industry. How do you communicate with stakeholders? Integrated marketing communication is relatively a newly developed term referring to the fusion of conventional and modern marketing communication techniques. P.296.). May 02, 2019. Nike employees use sporting metaphors for carrying out their everyday business. Nike touches the new customers through social media campaigns and engages the existing customers as well. Twitter, Facebook, Instagram; these are one of the main social media platforms that Multinationals like Nike, have incorporated the values. For example, Nike Fuel enables customers to record their progress through the use of Nike Plus devices. NIKEs SB&I team managed the overall reporting process and actively participated in stakeholder engagement as an information provider and listener. Some of the activities that demonstrate Nike's integrated marketing communication approach are as below; The company has a strong media presence and uses this to build positive relationships with the public. Nike runs dozens of sports training . The trademark of the company today is the famous swoosh and the slogan of Just Do It. Footwear industry leader Nike manufactures sporting products and has sub-brands of hurley Internatinal, Converse, Cole Haan, Jordan and Nike Golf. Stake: Revenues and safety. Nike throws heavy sponsorship programs and celebrity endorsements to project its products, drive awareness and gain popularity and positive image in the audiences. Nike is also an Organizational Stakeholder of the GRI. Get access to the list of our best samples for free. For most of the businesses it is vital to have stakeholder groups because it may affect business efficiency, may increase sales, or even it may help for the business to reach its aims and objectives more effectively. 3 Does Nike have a good relationship with stakeholders? As part of its corporate social responsibility strategy, Nike Inc. identifies governments as a stakeholder group. The company has a history of offering good wages and benefits, and it is committed to creating a safe and healthy work environment. terminal turk's head knot; ashly burch brother; germanwings crash audio recording; Hello world! Nike actively communicates with its stakeholders and encourages their feedback. As of 2020, Nike operates in over 190 countries worldwide. The strategy should communicate to the customers and the internal employees the mission of the organization and the values it stands for. Nike has been very successful in this regard, delivering strong financial performance over the years. Nike follows these five steps for achieving a repeatable approach to gaining customer trust: Acknowledge the long-term value that customers create Nike communicates to customers regularly how important they are to your organization and how appreciated they are. Over the life of a project or business, communicating with stakeholders creates a vast amount of data. It tells customers what they want and then makes that value readily available. They are open and honest about the origins of their products, and they are clear about the benefits that their products can provide. Diversification:Diversification is the least significant in Nikes intensive strategies for growth. Nike Inc. stakeholders interests are satisfied through the companys corporate social responsibility (CSR) programs. The stakeholder group of communities has a significant influence on Nikes corporate social responsibility standing. These pop-ups collect customer data and are used to engage with present and possible customers regularly. Use data management systems to summarise key information. An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Stake: Health, safety, economic development. The company wants to motivate and inspire these people to be their best selves, and they believe that Nike products can help them do that. The global data room market has already hit the billion-dollar figure and is expected to reach $3 billion by 2027. Nikes corporate social responsibility policies also address the interests of some interest groups. Vertical integrated communication is a strategy that implies ensuring that the development of new products is in accordance with the companys corporate policies and structure as well. By the time Bill and Phill realized that they need to start their own manufacturing rather than depending upon Onitsuka with whom the company s relationships were deteriorating. How does Nike communicate with technology? How stakeholders view stakeholders as CSR motivators. As of July 23, 2020, Knight was ranked by Forbes as the 24th richest person in the world, with an estimated net worth of US$54.5 billion. Community engaged employees create an environment of social responsibility both inside and outside the workplace. Governments are interested in legal and regulatory compliance, as well as business contributions to tax revenues and community development. Phil used to sell the shoes personally carrying products in his car whereas Bill keep testing the products with the runners of the University of Oregon in order to determine the best quality of shoes. Nike has to communicate in its website in order to inform the consumers and the employees. Devising Alternates The strategies of integrated communication for marketing can be changed and altered when there is a need to replace the unsuccessful elements and features from the plan. 7 Tactics to Maintain Positive Stakeholder Relationships. 808 certified writers online. Being an original pioneer in the field of integrated marketing communication, Schultz argues that IMCs real definition must incorporative of the current market driver factors reflecting all the segments of audiences and stakeholders participating. The company has a presence in nearly every country on the planet, and its products are revered in many corners of the world. To reel subscriptions in, Nike install pop-ups on their official app and website. Nike sells its products through three main sources: retail stores, Nike's online store, and company-owned retail outlets. Nike received Ethical Consumer's worst rating for its cotton sourcing policy, because it lacks a clear approach to use of pesticides and herbicides. Organizational Structure Characteristics (Analysis), Nike's Mission Statement & Vision Statement (An Analysis), Home Depots Stakeholders: A CSR Analysis, Microsofts Corporate Social Responsibility Strategy & Stakeholders (An Analysis), Unilevers Corporate Social Responsibility & Stakeholders, Intels Corporate Social Responsibility Strategy & Stakeholders, General Electric Companys (GE) Corporate Social Responsibility (CSR) Strategy and Stakeholders - Analysis, United Nations Foundation Nike Foundation, Stakeholder Analysis & Corporate Social Responsibility (CSR). Nike, Inc. is one of the largest and most successful sportswear companies in the world. Stake: Employment income and safety. Nike engages with its stakeholders through various forums and organisations. Such approach basically aims at attaining the required synergy for a successful product communication campaign. Carroll, A. NIKE distributed a draft of the FY12/13 Sustainable Business Performance Summary through Forum, and the selected experts had a chance to review its contents. Some of the activities that demonstrate Nikes integrated marketing communication approach are as below; Nike for all its marketing strategies has been working with an American Advertising agency named Weiden and Kennedy famous as W&K for a couple of decades passed and the strong and healthy business relationship between the companies contributed to the success of both. Marketers can use simulations to predict sales and predict what product will sold at a different time. Participants included: *Individuals participated not as representatives of their organization. For more recent reports, we established panels of experts who provided feedback on early drafts and discussed issues such as materiality, completeness, relevance, tone, performance and the future of our reporting, among other topics. Nike actively communicates with its stakeholders and encourages their feedback. The brand replied the most on Tuesdays and Saturdays. The company also has a variety of Community Impact corporate social responsibility programs, such as the Active Schools & Youth Sports program, which donates funds and sports shoes, apparel and equipment to promote physical activity among students. Employees. Governerates 4. Employees 3. Interest Groups 5. Another important stakeholder for Nike is its community. Forum consolidated the feedback, synthesized it into themes and issue areas, and presented it to the stakeholders during a workshop at NIKE world headquarters. If online, you can opt to use video presentation software. Nike collaborated with Better Buying to invite our suppliers to participate and we use the information to help inform system and process improvements. How does Nike connect with its consumers? Nike addresses these stakeholders interests through a number of corporate social responsibility programs. Nike can use virtual realities and simulations to project what products will be sold when and project their sales for the future. They help us prioritize key issues and develop our corporate responsibility policies and approaches. The interests of these stakeholders include fair compensation, career development opportunities, and a sense of purpose. How does Nike communicate with their competitors? Note: Responsibility for the content of participants" public communication related to the Ten Principles of the UN Global Compact and their implementation lies with participants themselves and not with the UN Global Compact. Does Nike have a good relationship with employees? Nike has to communicate in its website in order to inform the consumers and the employees. Nike can make a internal official letter to inform the employees if a problem occurs and to let them know what they have to do and what procedure they have to follow.Click to see full answer. (2011). Nike communicates its progress to its stakeholders, through its website nikeresponsibility.com backgrounders, quarterly electronic newsletters, the 2001 Corporate Responsibility Report and Community Investment Report 2002-2003. The key is. Abstract. These relationships build networks that develop credible, united voices about issues, products, and/or services that are important to your organization. Viral marketing videos give Nike a personal touch and sharing and discussing viral content within informal networks creates the feeling of belonging for the customer. Apple prioritizes customers as its top stakeholders in devising corporate social responsibility strategies. One company that is particularly well-known for its advertising is Nike. If products perform their function, customers are likely to feel good when wearing Nike shoes. How often will you communicate with stakeholders? For CCPA and GDPR compliance, we do not use personally identifiable information to serve ads in California, the EU, and the EEA. Although Nike recognizes there is still considerable work to do, in the last few years, Nike has taken a number of deliberate steps toward increased transparency: **Nike was the first U.S. collegiate licensee to begin listing the names and addresses of contract factories producing certain college licensed product on its website. Building dialogue for customers to communicate with one another within the community as well as with the company allows real-time conversation and helps to build trust in the brand. How does Nike communicate with their suppliers? The company along with the strong presence over all the social media including youtube, Facebook, twitter and other s has its own social netrking site known as Nike+. Nike is committed to improving working conditions in the contract factories from which it buys product. What communication methods does Nike use? For instance, employees performance directly translates to business performance. Integrated marketing communication will be changing and evolving ever as it does though it is not lasting forever (Schultz, 2004). Newsletters are one of the most important components of Sainsbury's communication strategy. What is personal selling example On average, Nike replied in 10 hrs. These pop-ups collect customer data and are used to engage with present and possible customers regularly. Nike used internet marketing, email management technologies, and using broadcast and narrowcast communication technologies to create multimedia marketing campaigns. Nike engages with its stakeholders through various forums and organisations. Stakeholder relations is the practice of forging mutually beneficial connections with third-party groups and individuals that have a stake in common interest. Copyright 2023, Sneakersopedia - All Rights Reserved. How do I stop a process from running in terminal? The company is among the firsts to assess the potential of engaging the customers through viral video channel Youtube. Nike has the following stakeholders, arranged according to the firms prioritization: Customers. What communication methods does Nike use? Nikes advertising campaigns are often based around athletes and sporting events. 2 How does Nike communicate with their employees? We do this informally, through participation and/or membership in networks and organizations and as a structured part of our outreach strategies related to issues and challenges. We use cookies for website functionality and to combat advertising fraud. Nike has to communicate in its website in order to inform the consumers and the employees. One of the most prominent ones among these is the Global Compact. Nike uses Twitter prominently to address customer queries with 96.8% of the brand's tweets being replies. 2. - Sample V/ Nike's Stakeholder analysis The interests of these stakeholders include support for the development of communities. It has also been said in the theory of ethics that motivated the individual to perform the procedures, and not vice versa, which is, and the consequences of the actions of individuals to act . Additionally, Nike makes use of sales promotion strategies like discount codes to entice potential customers to buy their products. The interests of these stakeholders include support for the development of communities. #1 Customers. The project illustrates communication process in Adidas, which is used to group and give out information and managerial data. Besides Instagram, Nike communicate with their customers through email subscriptions. Nike has to communicate in its website in order to inform the consumers and the employees. This strategy involves developing new businesses to achieve growth. v Distant competitors NIKE first held a formal multi-stakeholder forum for feedback on reporting in February 2004. To view or add a comment, sign in. Your team and your project sponsor and their close team/contacts need regular weekly project communication and updates and as needed updates when you or they deem them necessary. There are many video presentation platforms out there and a lot of them are free to use. This generic competitive strategy helped the company regain its competitiveness, especially against Adidas. Nike communicates its progress to its stakeholders, through its website nikeresponsibility.com backgrounders, quarterly electronic newsletters, the 2001 Corporate Responsibility Report and Community Investment Report 2002-2003. The two visionaries started working with the Japanese athlete shoemaker Onitsuka, they had an agreement to improve the quality of athlete footwear. Integrated marketing communications can help firms communicate to its stakeholders, especially customers effectively and efficiently. Ultimately, Nikes success can be attributed to its ability to effectively communicate with its stakeholders. Customers Nike's corporate social responsibility strategy gives top priority to customers as a stakeholder group. Does Nike have a good relationship with employees? Nike allocates 2.4 million dollars each year to the account of promotional schemes and programs and communication with their customers through these programs. Ten years ago, the company employed 38,000 people. The customers is the stakeholder most important, the customer can help the company . Customers Communities 2. Top 3 Rephrase Tool For Marketers And Content Creators, Kemp House, 160 City Road, London, EC1V 2NX, UNITED KINGDOM. Nike is a brand that is known for its high-quality products and its strong marketing campaigns. This ensures they stay engaged and want the organisation to succeed. Nike has built relationships between the company and customer by understanding the customers needs and preferences. One of the most prominent ones among these is the Global Compact. The company influences them, and they influence the company in return. Viral marketing is an effective way of interacting with customers. Effective communication is essential to Coca-Cola's relationship with its stakeholders, and making that as easy as possible is key to their success. Download Save. This approach has helped Nike build a strong and loyal following, and it is likely to continue to be a key factor in the companys success in the future. athletesCulture of Teamwork Thats one of the reasons why retail store employees are referred to as athletes. Its fitting that a brand built around sports and fitness fosters the same sense of healthy competition, continual growth and challenge, and collaboration with teammates to accomplish goals. Meet up with stakeholders who are resistant to change. This stakeholder group is composed of individual and organizational buyers of Apple products.Apples Stakeholder Groups. The companys corporate social responsibility strategy is also satisfactory in terms of giving second priority to communities, considering the variety of policies and programs to support these stakeholders. The ultimate purpose of integrated marketing communication is to develop and maintain a healthy relationship between the company and its stakeholders primarily customers. How does Nike communicate value? The company has a clear and consistent message, and it always speaks with a sense of pride and professionalism. There are two types of stakeholders; internal and external, with different interests and priorities. Internal branding is a growing use of content marketing videos as a way for brands to communicate any number of topics, news or other information to employees in an engaging way, including relaying the excitement of live consumer events that the vast majority of employees never get a chance to participate in. Employees at Nike are actively engaged with the community and report engaging in community outreach activities weekly. Additional details can be found at nikeinc.com. Public , Your email address will not be published. Customers want the business to produce quality products at reasonable price. The company uses its social media accounts to connect directly with their customers and they are one of the most active corporations online in this respect. Rather, these stakeholders have a vested interest in the outcome. Nike Inc. addresses these interests through the Nike Foundation, which serves as the companys primary means of supporting community development initiatives. 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