If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. The part arrived but I had to wait few days before it would be installed. You need to be sure the noise is coming from the compressor, though. I bought a Kenmore Elite refrigerator. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. When you detach it, shake it to see if there is a rattling sound. I had Kenmore Elite before for many years and never had any problems. And if the compressor is a linear one, you cannot connect the terminal connector to the original place. Sears, BEware i will be filling a lawsuit against your company once all this settles. It's only been a few years. The following are the likely causes of a compressor turning on and off in a Kenmore refrigerator: To check this, unplug the refrigerator from electric power. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Lost about $400 worth of food freezer and fridge. The whole inside of the bottom freezer draw forms a layer of ice. Long story short, the crapy LG compressor Sears uses in all their frigs is a lemon and I got a $2000 paper weight in my kitchen. Compressor start relay kit is an original equipment manufacturer (OEM) part that fits some Kenmore, Frigidaire, Electrolux, Crosley, Gibson and White-Westinghouse refrigerators. Afterwards, ensure the joints and every other connection are tight. Check the inflow tube for clogs and make sure the manual water shut-off valve is clean and clear on the inside. We spent $2800 for an LG fridge. We and our partners use cookies to Store and/or access information on a device. After checking, make sure no cartons or containers (milk bottles, for example) are sticking out and preventing the door from closing properly. This is around 2 years and 1 month. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. I am losing big from this purchase. Still waiting for parts and unit to be repaired. Thanks Debra Sapp. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. I purchased a Kenmore Elite refrigerator in November of 2015. IT IS ONLY 4-5 YRS OLD. Model #LFX2595OTT. Someone needs to be held accountable! Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. When I called Sears, they were not the least bit helpful. So I guess I will have to unload it for the second time and wait 24 hours. Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. Your Kenmore 795 is made by LG, there have been many problems with the compressors failing, in fact there is a class action lawsuit for this problem. With the compressor connector disconnected, unplugging the fridge and pluggin it in again and measure the the voltage on "CON201". Kenmore fridge making noisy or loud sounds is typically caused by a filthy or dirty compressor. And the continuous running makes it hot. Now 4 yrs later ime paying more for a crappy Refrigerator. So, I asked for a number for Kenmore and the number took me right back to Sears service. The sell crapy items and don't offer support. Even though the compressor is under warranty, it will cost approx $1500 for this repair. We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. The local guy told me that I should expect the new compressor to last 3-5 years. Sears wanted $300 more for labor costs than my local guy. I read there is another class action law suit brewing for LG compressors inside Kenmore refrigerators but its still in the works. Sears said it would be 2 weeks to have a tech look at it. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? On top of that I have to keep my warranty for a year which is about $600. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. From reading all these comments, the compressor is obviously an issue & should be recalled! Not cooling and food went bad. Emergency electricity shut off, food spoiled. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. 7/2022 stopped cooling and freezing, completely. My hubby was able to fix and it worked for another year. No need for expensive in-home service calls. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. I have own this Kenmore elite refrigerator sine 2018. Purchased fridge from Sears in Apr 2012 for $2549.99. Clean them if they are because they are likely to cause the buzzing or humming sound from the compressor. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. 4mo ago water stopped dispensing, thought it was clogged. To repair is $1000 even though Sears only warrants the compressor. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Bought Kenmore 4-Door French Door Refrigerator 72493 in August 2017. The compressor itself may be defective. Make sure to set it to the smallest available range on the meter. The refrigerator and freeze just stopped working. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Bought refrigerator in 20l8 compressor just went out 2022. I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. If something is obstructing the flow, it will result in low flow. How do I get added to the list? They know they have a bad design, yet they don't stand behind it and just replace it with the same crappy compressor. He was surprised I got 6 years out of the first one. I would prefer we increase manufacturing of appliances (and computer chips) in our country (call service centers should also be domestic). Whirlpool Freezers. Recall Details. Our fridge went out 1 year 5 months after we bought it. . not even frozen. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. So far 2 compressors, the condenser and dryer and freon have all been replaced. Compressor went out. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. condenser and compressor. We had at least 10 calls between Sears as well as the same amount to LG. It has been worked on approximately 10-15 time since my purchase. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. BS. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. Been going back and forth with Sears but basically I out almost $1000. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. However, it should not be too much of a concern. 4 1/2 years later the compressor went out. He used to work for LG and he refuses to see their clients as they never pay. A defective start relay will keep the compressor from starting and running smoothly. Contact Kenmore or Sears to report your suspicion of low refrigerant and describe how it is affecting your refrigerator. On June 9th. Just last month, we had to have the ice maker replaced because of a leak. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. Horrible customer service. Sears will not because they know that LG knows there is a defect in the compressor. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Most have 5 or 10-year warranty, but not my model #795.7249.11. I SHOULDNT BE HAVING THESE KIND OF ISSUES. The extended warranty has expired so now I am paying out of pocket for the same repairs. Good grief. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. Purchased a LG side by side from Sears in 2017. My husband can't fix it. Purchased 5/10/13, and we have had to go purchase another refrigerator. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). While you wait for help, disconnect the refrigerator from power and put the perishable food in another refrigerator. . What: Viking voluntarily recalled 45,000 bottom freezer and built in side-by-side units (36" and 48" wide respectively) on units purchased between July 1999 and April 2006. We were told this is a bad compressor by LG. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. 1.check the refrigerator for current leakage. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. How annoying for a $3000 refrigerator! I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. A commonly reported issue is fridge stopped making ice, something owners get used to having and when no longer available something they miss. Turn them on and wait for the compressor. Im senior on social security. So, what exactly is the defrost timer? The compressor went bad. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. Really? Nope, didn't have $ to get fixed. Then, fix the tube in the middle to a vacuum pump. (heat loop and condensor). In addition, I lost approximately $200 (or more) in food. The refrigerator completely stopped cooling 1 year and 5 days after purchase. And when one no longer works after years of use. After several attempts I finally got in touch with Sears Home Repair. This should be done as often as 2 times every year. Just found out about this recall online now. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! Apparently this is a fridge built by LG for Kenmore. Is there a recall on LG FC75LBNA refrigerator compressor. Have there been any class actions against Kenmore? I purchased this POS from a Sears store and it failed three months in and has continued to fail. when this happens the food thaws and then refreezes over and over again until the unit finall failes. He diagnosed a bad circuit board and recommended replacement of board and HVC (high-voltage capacitor). I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. 795.72493.611 was the model number. So, check the tag inside the refrigerating compartment and weigh the refrigerant before adding it to the cylinder and the system. I bought a Kenmore elite model number 253.44743110 from sears. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. The refrigerator model number is 79574023412. They cannot give you a set time. NEVER buy LG. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Called sears and they suggested I buy a Service plan to save 50% on repairs. Would like to know what if anything is being done about this??? Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. American Home Shield will not cover either because should be under warranty. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Now it is almost 5 years old and the compressor is out. Still having problems best to contact an appliance repair technician to help resolve. We purchased KENMORE ELITE REFRIGERATOR IN 2016. Replace part number: W10416065, PS8746522, 67003186 - PACK OF 2. The repair tech said the LG compressor was shot but not worth repairing. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. It's a total rip off. Bought a Kenmore elite in two months and it would cost me$800 to fix it. Because it is close to the compressor, it is usually assumed that the compressor is the culprit. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection, Inferior Vena Cava Filters or IVC Filters. stop producing cold. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. I finally somehow was able to get an appointment scheduled. Now it's July, 2018. This information was slightly different from what we had been told by the person who sold us the warranty plan. No wonder Sears went bankrupt. Since then it has been a down hill spiral with so many problems. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. safety precautions please read the following instructions before servicing your refrigerator. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. We have been living with no refrigerator for one month. Now the compressor is not working again. I had an independent appliance repairman come on Sunday September 9, 2018. Sears should be held responsible for all costs to repair this fridge. They make em pretty and fancy looking like the high ticket appliances, but they are junk. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. Two weeks for service call and $169. It is the compressor. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. Ringing endorsement for buying a LG fridge aint it? Sears will only cover the cost of the compressor and not the labor, etc. All meats, and some vegetables going baby ever since. If they dont, it is likely that the bearings of the motor are worn. Independent appliance repair people have told me that at first they could get the part from Sears for $100, then it kept going up until it was $450, and then finally, the part just wasn't being made available to them so Sears Home Services could garner the market on those repairs and gouge those of us who trusted Kenmore brands. My fridge still had all the plastic on all the drawers as it had not been used. Right before Christmas 2021, it stopped working and lost all of our food. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. I called and was informed that my warranty expired on april 30, 2018. I called Sears and they said its under warranty but they have to send a diagnostic tech out to diagnose for $99. Then the condensor fails, causing cooling failure. LG wants to pass along the fault to the place of purchase. Tech support check and schedule tech to come out today. We are out of $5,000.00. HELP. Can't seem to find how to get parts or service. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! possible issues That Can Cause Kenmore Elite Refrigerator To Stop Cooling: Evaporator Fan Frosted Over Damper Control Malfunction Defrost Thermostat Burnt Compressor Start Relay Failed Compressor Failed Sealed System Freon Leak 1. Make sure the thermostat is in the correct setting. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. A faulty thermostat cannot send any signal to the main control board to power up the compressor. I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. Repair man to come in 10 days. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). A faulty component in the condenser. The ice maker has stopped producing ice and makes noise that doesn't sound normal. Of all the appliances that can be in a kitchen, kenmore elite refrigerators compressor failure lawsuit have proven to be the most essential. All said same thing, going to cost 600 to 800 for repairs. May 27, 2022 by If you need more refrigerant gas for whatever reason, where I am you can't even buy refrigerant gas without a license. If the problem persists, it is best to contact a qualified technician. In Stock. Our LG is 2 years old. 210) everything was good until 4 months ago when the ice maker stopped working. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? Just a month ago it stopped working. Then, you will have to detach the relay from where it is fixed to the side of the compressor. Took 3 repair calls to fix no parts untrained tech. Glad the Sears closed by me. I guess the code it for the freezer a defrost sensor. You may have to replace the compressor if all else is in good working condition. The last repairman said to just remove everything and turn it off and let it sit for 24 hours while the ice melts. Lash Boost. When this happens, the fridge will start to warm and food will begin to spoil. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. Power down the circuit breaker if doing this is more viable for you. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. Then, give it some time to power and for the compressor to start running smoothly. Cold air can escape, and warm air can enter the compartment if the refrigerator door does not close tightly or create a proper seal. KPRC 2 Investigates is uncovering alleged defects the companies have known about since at least 2013. The tech said compressor is bad. Also, check the condenser fan beside it for dirt. My question is, it is a recall for that door condition. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. So, attach the low and high sides to the manifold gauge. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. I am being charged for a replacement compressor. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. I received the same answer from the Sears repair service. Have not seen this # in previous recall notices. Overheating can cause the compressor to stop running. I believe it should be. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. I am also stuck with a $3000.00 piece of junk. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. I will never buy LG or Sears appliances again. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. But despite paying $2,248 for it in 2018, she says the . In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Kenmore Elite with LG technology. 36mo to pay off. The clunking or thumping sound you hear is the compressor hitting the sidewalls of its compartment. 1 115 Opiniones 18 Inch Doll Kids Toddler Wooden Play Kitchen Furniture Refrigerator/Freezer Toy Gift Set, Includes 20 Pretend Food Accessories | Doll Not Included Made to fit 18 Inch dolls And during normal operation, the refrigerator may lightly brush against surrounding surfaces and make a noise. Wow, I am distraught. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. Your email will only be used if a response is needed. Kenmore Elite refrigerator lasts less than one years. I have been using it for 6 months now. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. After leaving the refrigerator compressor did not reach the point of cooling or freezing. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. Technician did not show, his reason was he was overbooked, he was tired and it was too late. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00.