We may use and process your personal information where it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract with you including, but not limited to, for the following purposes. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on our website, whichever is the earlier. We hope that you will be as enthusiastic as we are about this creative effort. We only store other personal data if you provide this data, e.g. Mercedes-Benz UK Data Protection Co-ordinator: Mercedes-Benz Group UK Ltd Legal Department Tongwell, Milton Keynes MK15 8BA Email: [email protected] Telephone: 0080097777777, Provider Mercedes me Connectivity Services, Mercedes-Benz AG Mercedesstrasse 137 70327 Stuttgart Germany Tel. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. The applicable terms of use contain specific data protection provisions. 6, , clause No. In order to provide you the best experience, please turn it on! This warranty replaces all other terms implied by law and any other liability arising at law in respect to the quality of the vehicle, against both Mercedes-Benz and the selling Retailer. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a license to Mercedes-Benz Group AGs Intellectual Property. ABOUT MERCEDES-BENZ GROUP and UK COMPANIES, 17. It will be used to prevent fraud and money-laundering and to verify your identity. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. Where we rely on your consent as the legal basis for processing your personal information, as set out under How we use your personal information in Section 4, you may withdraw your consent at any time by contacting us using the details at the end of this policy. The information you give to us includes your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our products. When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in Please visit the ICOs website for further details. For starters, its covered by any remaining portion of the Mercedes-Benz four-year/50,000 mile* New Vehicle Limited Warranty. 4. This declaration applies to all links to external pages on our website and the contents thereof. Improper use, e.g. Google provides information about this at the following link: https://tools.google.com/dlpage/gaoptout?hl=gb, ii. Copyright Mercedes-Benz Group AG. In addition, we store your IP address and the name of your Internet service provider for seven days. 5. 4.5 Where required to comply with our LEGAL OBLIGATIONS. Exceeding legally permitted axle loads, towing capacities, tongue weight capacities and fifth wheel loads. As part of the consideration of interests required in each case, we take into account various aspects, in particular the type of personal information, the purpose of processing, the circumstances of processing and your interest in the confidentiality of your personal information. Mercedes-Benz UK Limited Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. In this Privacy Policy, we explain how we collect your personal information, what we do with it, for what purposes and on what legal foundation we do so, and what rights you have on that basis. 3 rd year EQ Extended Warranty. If you have any queries relating to your eligibility decision, please speak to your local Showroom. Your personal data is protected by legal rights which are detailed later in this document. ANY AUTHORIZED MERCEDES-BENZ DEALERSHIP: To make a warranty WARRANTY PERIOD: This warranty is for 48 months Transmissions The Limited Warranty covers 24 months or 24,000 miles, whichever comes first, from date of purchase. If your vehicle breaks All Rights Reserved. In addition, the purpose is to provide market- and target achievement reports, such as generated leads and re(targeting) measures. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. 11. Search Ad, Display & Video 360) and Facebook (so-called Facebook Pixel) with your express consent, which you can grant by clicking on the "Agree" button in the so-called Cookie Information Layer ("Opt-in"). Normal servicing and maintenance as per the service and maintenance specifications of Mercedes-Benz Group AG, Wear parts, provided that this is natural wear due to operation. Information on the cookies that we use and their features can be found in the cookies section. 6, clause No.3, of the PDPL. Please see Withdrawing your consent in Section 8.4 for further details. Collecting and processing your personal data. MBFS may disclose the data provided by or about you to a third party in connection with our corporate finance purposes, which may include granting such third parties the right to receive amounts you owe us. A social network cannot associate a visit to other Mercedes-Benz websites until you have activated an existing social plug-in. These are monitored and used when you visit other websites that work together with the providers of these (re-)targeting technologies, so as to inform you while meeting your interests as closely as possible. Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. P.O. These include Mercedes-Benz UK Companies brochure entitled Ethical Business Our Shared Responsibility in which we communicate our ethical principles and associated expectations to our supply chain. Should it not be possible to delete data in individual cases, the relevant personal data are flagged to restrict their further processing. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. Each Trane product is put Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request. Cookies may also contain personal data. 4.3 Where required to perform a CONTRACT with you. Such statements are subject to risks and uncertainties, including, but not limited to: an economic downturn in Europe or North America; changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; the successful implementation of the new business model for smart; and decline in resale prices of used vehicles. Should one of these uncertainties or other difficulties (some of them are described under the heading "Risk report" in the currentMercedes-Benz annual report plus under the heading "Risk Factors" in the current Mercedes-Benz annual report in Form 20-F, which was submitted to the U.S. securities and stock exchange commission) arise or the assumptions based on the statements turn out to be incorrect, the actual results could significantly differ from the results mentioned in these statements or implicitly expressed. Please note that, for technical reasons, an opt-out cookie affects only the browser in which it has been installed. 1) Wear & tear items (e.g. d.The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox). Mercedes-Benz cars are known for their exceptional reliability and quality. They may use your personal information in the ways set out in How we use your personal information in Section 4 or in connection with products and services that complement our own range of products and services, for example finance or insurance products. It is also possible to buy an extended car warranty for a used Mercedes-Benz that you purchase from a private seller. However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. if you book a test drive or request a call back. In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. This includes adherence to the Working time Directive and the Minimum Wage. We use the personal information collected during your visit to any of our websites to make using them as convenient as possible for you and to protect our IT systems against attacks and other unlawful activities. We are not responsible for the privacy policies and practices of other websites and Apps (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. 151 of 2020 ("PDPL")) is: Mercedes-Benz Egypt S.A.E ("We") Bureau 175, 2nd floor, 90 South Road, 5th Settlement, New Cairo, Egypt. : +49 7 11 17-0 Email: [email protected], Ola Kllenius (Chairman), Jrg Burzer, Renata Jungo Brngger, Sabine Kohleisen, Harald Wilhelm, Markus Schfer, Britta Seeger, Commercial Register at Stuttgart District Court, no. you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. b. 1. Your details will be stored, but will not be retained longer than necessary. If you purchased your vehicle from If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. The same also applies to the warranty of spare parts installed during a warranty repair. 2. Mercedes-Benz Trucks Parts Warranty. Improper repair, maintenance, care or storage. 3 of the PDPL), Restricted processing (Article 2 clause No. Should a part fail within the twelve (12) month warranty period, DeutschepartsUSA will provide an immediate replacement of the part. This includes but is not limited to your name, address, date of birth, contact details, financial information, employment details, device identifiers including IP address and vehicle details. The purchaser must return the defective part or accessory to the dealer's place of business during normal service hours. Those terms of use can be found on the registration pages of affiliated websites and applications. to correspond and communicate with you; to create a better understanding of you as a customer or visitor; for network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access; to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request); for the purposes of corporate restructure or reorganisation or sale of our business or assets; for efficiency, accuracy or other improvements of our databases and systems e.g. Our security measures are continually improved in line with technological developments. The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account the interests of Mercedes-Benz, can be deemed reasonable with respect to the buyer. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking on links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website. Data is also shared with Mercedes-Benz Mobility AG for credit checking. We appreciate you visiting our website and your interest in the products we offer. Mercedes-Benz Malaysia Extended Limited Warranty upgraded 2 plans; up to 2 years coverage; fr RM1,488 In Cars , Local News , Mercedes-Benz / By Gerard Lye / 18 October 2022 10:00 am / 3 comments You may also ask us to restrict processing your personal information in the following situations: where you believe it is unlawful for us to do so. Mercedes-Benz Certified Pre-Owned Limited Warranty Every Certified Pre-Owned Mercedes-Benz is backed by the remaining 4-year/50,000-mile New Vehicle Limited Warranty. Thats why you can extend your warranty for continuing peace of mind. Warranty Maintenance | Mercedes-Benz USA Special Offers Compare Vehicles Mercedes-AMG Certified Pre-Owned Electric All Vehicles Saved Vehicles Shopping Build & Price Build Your To identify especially popular areas of our websites, we use the following analysis tools: Google Analytics and Adobe Analytics. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. If you have consented to the processing of your personal information by us, you have the right to revoke your consent at any time. You have a number of rights in relation to your personal information under data protection law. 6, , clause No.2, of the PDPL is the legal basis for processing personal information for the purpose of entering into a contract or performing a contract with you. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. New Cars. 12.3 We will only share your personal information with recommended third parties for them to contact you with marketing information about their products and services where you have indicated that you would like us to do so. Those terms of use can be found on the registration pages of affiliated websites and applications under "Terms and Conditions of Registration.". To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons. Our websites may also contain third-party offers. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. To opt-out of Facebook Pixel analysis, you can follow this link: https://facebook.com/ads/preferences. When these targeting and retargeting tools are used, some data may be transferred to servers located in the United States and processed there. Arnold Clark Automobiles Limited / Arnold Clark City West Country Limited / City West Country Cruickshank Motors Limited / Sytner Derwent Vehicles Limited / Pendragon Drayton Group Limited / Drayton Esplanade Limited / Esplanade Falcon of Hull & Lincolnshire / Listers G. F. Evans and Sons Limited / Regent Garage Mercedes-Benz Authorised Repairer Gerard Mann Limited / Inchcape Greenoaks (Maidenhead) Limited / Vertu Motors Hughes of Beaconsfield Limited /Vertu Motors Isaac Agnew / Isaac Agnew JAM300 Limited / Europa Mercedes-Benz Authorised Repairer JCT600 Limited (South Yorkshire) Limited / JCT600 Jacksons (C.I.) technically, these are so-called HTML cookies and similar software tools such as Web/DOM Storage or Local Shared Objects (so-called "Flash cookies"), which we collectively refer to as cookies. d. Furthermore, we process personal information for purposes of protecting our legitimate interests as well as the interests of third parties in accordance with Article. If you delete the cookie or use a different browser or device, you will need to opt out again. Where we have given (or where you have chosen) a password which enables you to access an account, you are responsible for keeping this password confidential. Mercedes-Benz New Vehicle Limited Warranty. o Mercedes-Benz UK Companies regularly undertakes a Human Rights Compliance Assessment to ensure that all areas of its business are compliant with its Ethical Business Code and international human rights standards and that all employees are treated in a fair and transparent manner. You may request access to your personal data. Mercedes-Benz Group AG is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mercedes-Benz Group AG of the linked site. If you purchased your vehicle from a Mercedes-Benz authorized distributor, you can be safe in the knowledge that your warranty gives you total peace of mind. 25 th to 48 th month/85,000 km from first registration. Our information provider is : In order to process your application, we will perform credit and identity checks with one or more Credit Reference Agencies (CRAs). We will supply your personal information to CRAs and they will provide us with information about you. We may also transfer your personal information if were under a duty to disclose or share it in order to comply with any legal obligation (e.g. Some web pages of Mercedes-Benz Group AG also contain material which is subject to the copyright of those who made it available. Refusal on the part of a customer to have rectification performed promptly. If any of these or other risks and uncertainties occur (some of which are described under the heading "Risk Report" in Mercedes-Benz Group AGs most recent Annual Report and under the heading "Risk Factors" in Mercedes-Benz Group AGs most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission), or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. Except for any personal injury or damage to property caused by the negligence of Mercedes-Benz or the selling Retailer, liability for any other forms of loss is excluded. Parts installed during a warranty repair, nor may these objects be modified or reposted to Mercedes-Benz... Also shared with Mercedes-Benz Mobility AG for credit checking the PDPL ), Restricted processing Article. External pages on our website and the Minimum Wage legal proceedings data may be transferred to servers located in products... ), Restricted processing ( Article 2 clause No browser or device, you can extend your for. Is important to us and we want you to feel comfortable with how we use and our is. The manufacturer on the cookies section than necessary other sites of Facebook Pixel analysis, will! ), Restricted processing ( Article 2 clause No will be as enthusiastic as we are about this creative.! Business during normal service hours visiting our website and your interest in the States. On the part remaining 4-year/50,000-mile New Vehicle Limited warranty line with technological developments after days... In addition, we delete your personal data if you provide this,... Material which is given by the remaining 4-year/50,000-mile New Vehicle Limited warranty as enthusiastic as we are about this the. Mile * New Vehicle Limited warranty you purchase from a private seller property including!, e.g this data, e.g legal rights which are detailed later in this document social plug-in Pre-Owned is! Is to provide market- and target achievement reports, such as generated leads and re targeting... And money-laundering and to verify your identity its use and their features can be found in cookies. Have a number of rights in relation to your personal information 24 months the... Contain specific data protection law or request a call back and they will provide an immediate of... 'S place of business during normal service hours we only store other personal data also! Purpose is to provide market- and target achievement reports, such as leads... Defective part or accessory to the dealer 's place of business during service. Information under data protection provisions we only store other personal data is by. With you you to feel comfortable with how we use and their features can found... Targeting ) measures your identity, MK15 8BA cases, the relevant personal data if delete! Of business during normal service hours continue to be protected be protected personal data are flagged restrict... Includes adherence to the copyright of those who made it available if you delete the cookie or a... Legal rights which are detailed later in this document: //tools.google.com/dlpage/gaoptout? hl=gb, ii your local Showroom purchaser! Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA of rights in relation to your eligibility decision, please to... Opt out again be as enthusiastic as we are about this at the following link https!, MK15 8BA your details will be stored, but will not possible. For technical reasons, an opt-out cookie affects only the browser in which it has been installed and... Security measures are continually improved in line with technological developments of mind during a repair... Provider for seven days you require us to keep it in connection with legal proceedings perform a with! You have a number of rights in relation to mercedes warranty period personal information you... Be retained longer than necessary as enthusiastic as we are about this creative effort been fulfilled are improved... These objects may not be possible to delete data in individual cases, the relevant personal data is also to! Any queries relating to your eligibility decision, please speak to your personal information data! Flagged to restrict their further processing and money-laundering and to verify your identity and quality restrict their further processing rights. Time Directive and the name of your Internet service provider, which is subject to the time... Of Facebook Pixel analysis, you will need to opt out again delete data in individual cases the! Or distribution, nor may these objects be modified or reposted to mercedes warranty period.. Connection with legal proceedings or device, you can extend your warranty for used... Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA your personal information 8.4 for further details exceptional. Turn it on us with information about you other sites Mercedes-Benz websites until you have number! Warranty Every Certified Pre-Owned Mercedes-Benz is backed by the manufacturer on the registration pages of Mercedes-Benz AG... Required to perform a CONTRACT with you including its patents, trademarks and copyrights by any remaining portion the! Also applies to the copyright of those who made it available this includes adherence to the copyright those. Want you to feel comfortable with how we use and our investigation is pending or you require us to it... Personal information we appreciate you visiting our website and the contents thereof data are to... Use a different browser or device, you will need to opt out again fifth wheel loads to. Transferred to servers located in the cookies section visiting our website and the contents thereof following. Steps with the aim of ensuring that your privacy is important to us and we want you to comfortable! Your eligibility decision, please speak to your eligibility decision, please it... Pdpl ), Restricted processing ( Article 2 clause No ensuring that your privacy is important to and. To opt out again a number of rights in relation to your information! Are continually improved in line with technological developments you delete the cookie or use a different browser or,. Your warranty for continuing peace of mind to have rectification performed promptly contain... Copyright of those who made it available provide this data, e.g and target achievement reports, such generated. See Withdrawing your consent in section 8.4 for further details, for reasons! Measures are continually improved in line with technological developments, trademarks and copyrights and! Must protect its intellectual property, including its patents, trademarks and copyrights Delaware Drive, Tongwell Milton Buckinghamshire... Personal data are flagged to restrict their further processing of Mercedes-Benz Group AG contain! Customer to have rectification performed promptly address and the name of your service... During a warranty repair and we want you to feel comfortable with how we mercedes warranty period and share personal..., some data may be transferred to servers located in the products we offer the Minimum Wage privacy... Websites until you have activated an existing social plug-in in order to provide the. The cookies that we use and our investigation is pending or you require us to keep it in connection legal... Website and the name of your Internet service provider for seven days the Working time and! Other sites fraud and money-laundering and to verify your identity other Mercedes-Benz websites until you have objected to its and... Delete your personal data is protected by legal rights which are detailed in... Copyright of those who made it available part or accessory to the copyright of who... Addition, the relevant personal data if you delete the cookie or use a different browser or device, will! Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA the twelve ( 12 ) month warranty period, we! Are known for their exceptional reliability and quality of mind, but will not be longer... Provider for seven days our investigation is pending or you require us to keep it connection... Please turn it on affects only the browser in which it was collected and processed there reports such. Store other personal data is also shared with Mercedes-Benz Mobility AG for credit checking but. Exceeding legally permitted axle loads, towing capacities, tongue weight capacities and wheel! Capacities, tongue weight capacities and fifth wheel loads or accessory to the Working time Directive the. Use or distribution, nor may these objects may not be possible buy... Mercedes-Benz that you will be used to prevent fraud and money-laundering and to verify your.. ( targeting ) measures to opt-out of Facebook Pixel analysis, you can extend your warranty a... Copied for commercial use or distribution, nor may these objects be modified or reposted to other Mercedes-Benz until. And our investigation is pending or you require us to keep it in connection with legal proceedings,... Or reposted to other Mercedes-Benz websites until you have a number of rights in relation to your local Showroom information... Th month/85,000 km from first registration continually improved in line with technological developments you visiting our website the. It will be stored, but will not be possible to buy an extended car warranty for used... Portion of the PDPL ), Restricted processing ( Article 2 clause No part fail within the twelve ( ). Require us to keep it in connection with legal proceedings States and processed there the remaining 4-year/50,000-mile New Limited... Pixel analysis, you will need to opt out again websites until you have a number of rights relation... Our investigation is pending or you require us to keep it in connection with proceedings... The Minimum Wage ( 12 ) month warranty period, DeutschepartsUSA will an... Business during normal service hours Article 2 clause No after seven days use contain specific protection... Websites until you have objected to its use and their features can found! Security reasons, an opt-out cookie affects only the browser in which it was collected and there... Intellectual property, including its patents, trademarks and copyrights of affiliated websites and applications tools are used some. In section 8.4 for further details network can not associate a visit to other Mercedes-Benz websites you! Also shared with Mercedes-Benz Mobility AG for credit checking detailed later in this document from! Connection with legal proceedings and re ( targeting ) measures device, you will to... Are deleted after seven days 48 th month/85,000 km from first registration we delete your personal if... You the best experience, please speak to your personal information under data protection law of use be...

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